Guest Experience Leader

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

A casual dining restaurant in Metro Manila is seeking a Restaurant Manager to lead and develop a high-performing team dedicated to providing an exceptional dining experience. The ideal candidate will have at least 3 years of experience in a similar role and a strong understanding of operations, quality, and team management. Responsibilities include driving...

Marriott Hotel Manila is seeking a front desk professional to process guest check-ins, verify identities, assign rooms, and issue keys. You will ensure payments are secured before key issuance, balance daily receipts, and prepare cashier reports.You will also assist guests with directions and accessibility needs, while providing property information. You...

A leading hospitality company in the Philippines is seeking a Front Office Manager to oversee exceptional guest experiences. Your responsibilities include managing the front office team, resolving complaints, and ensuring operational excellence. The ideal candidate holds a Bachelor's degree in Hotel Management or Business Administration and has at least 3...

Vikings Group of Companies in the Philippines seeks a motivated Junior Dining Manager to oversee daily restaurant operations, ensuring guest satisfaction and supporting financial goals. A strong people leader with hospitality flair will thrive in our fast-paced Japanese dining environments.The role emphasizes hands-on leadership, quality control, inventory...

A hospitality service company in Pasig is seeking a motivated individual for a full-time position. The ideal candidate will engage with guests, ensuring high levels of customer satisfaction through excellent service. Candidates should have a Bachelor's degree in a relevant field, 1-3 years of experience, and strong communication skills. Proficiency in...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...

Greet customers in a friendly and professional mannerTake customer orders accurately and process paymentsServe food and beverages efficientlyAnswer customer inquiries and handle complaints politelyEnsure cleanliness and organization of the dining and serving areaRefill condiments, utensils, and other service items as neededMaintain a positive and welcoming...

Marco Polo Ortigas Manila is seeking a Chief Concierge to oversee the concierge operations and maximize guest satisfaction. The role requires extensive knowledge of local area resources and ensuring seamless guest experiences.The ideal candidate will lead a team, identify training needs, and coordinate transportation and special services while maintaining...