IT Release Manager

3 weeks ago

Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

The IT Release Manager is responsible for overseeing the planning, coordination, and execution of software releases and updates within an organization's IT environment. Their primary objective is to ensure a smooth and efficient release process while minimizing risks and disruptions to the production systems. They work closely with cross-functional teams, including development, testing, and operations, to deliver high-quality software releases that align with business requirements and timelines.

Specific Responsibilities

  1. Release Planning: Collaborate with development teams, project managers, and stakeholders to create a comprehensive release schedule and roadmap that considers feature priorities, dependencies, and potential conflicts.
  2. Version Control Management: Implement and maintain version control practices, ensuring proper branching, merging, and labeling of code to facilitate a streamlined release process.
  3. Change Management: Coordinate and lead Change Advisory Board (CAB) meetings to review and approve release plans, ensuring that changes align with business needs and minimize risks.
  4. Release Coordination: Act as the central point of contact for all release-related activities, coordinating efforts across development, testing, and operations teams to ensure successful deployments.
  5. Risk Assessment: Identify and assess potential risks associated with releases, taking proactive measures to mitigate issues and minimize the impact on production systems.
  6. Environment Management: Oversee the management of different environments (e.g., development, testing, staging, production) to maintain consistency and avoid discrepancies during the release process.
  7. Continuous Improvement: Continuously evaluate and optimize the release process by implementing automation, improving release documentation, and adopting industry best practices.
  8. Communication: Facilitate clear and effective communication among teams, stakeholders, and end-users regarding release schedules, status updates, and any potential impacts on services.
  9. Incident Management: Collaborate with incident management teams to resolve any release-related issues and restore service as quickly as possible in case of disruptions.

Qualifications and Skills

Technical Experience

  1. Release Management Tools: Proficiency in using release management tools like Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms to automate and manage software deployments.
  2. Version Control Systems: Experience with version control systems (e.g., Git, Subversion) and understanding of branching strategies and code merge processes.
  3. Agile Methodologies: Familiarity with Agile and DevOps practices, including continuous integration, continuous delivery (CI/CD), and iterative development.
  4. Change Management: Knowledge of ITIL (Information Technology Infrastructure Library) principles and experience in implementing change management processes.
  5. Risk Assessment: Ability to identify potential risks in the release process and develop risk mitigation strategies.
  6. Environment Management: Understanding of environment configuration and management to maintain consistency and integrity across different environments.
  7. Incident Handling: Familiarity with incident management processes to respond quickly to any issues arising from software releases.
  8. Communication: Excellent communication and interpersonal skills to effectively collaborate with various teams and stakeholders.
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