HRIS Coordinator

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Manila (10AM – 6PM) / UK (3PM – 11PM)

Pay range: Php 24,000 to 30,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an HRIS Coordinator to join our HRIS Support team. The role will be responsible for efficiently supporting end users of our people systems and providing accurate solutions and recommendations on user queries. The role will also take ownership of user support and engagement by creating and maintaining user guides and facilitating trainings.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

Your responsibilities as a HRIS Coordinator:

• Managing and answering queries received from our stakeholders and employees from global locations, including help and guidance on completing general business processes, support with general queries on how to use the system, and encouraging self-serve use of Workday functionalities.
• Ensuring data integrity by maintaining the accuracy and consistency of worker data and ensuring compliance with data governance policies.
• Addressing and resolving basic technical issues related to HRIS, such as login problems, data entry errors, and system navigation difficulties.
• Providing assistance and support on mass loading (EIB) of data into Workday by supplying data in the template, testing, validating data, and identifying actions for errors that will be encountered.
• Performing data audit checks on a regular basis, such as organizations (i.e. inherited and disconnected supervisory organizations), and investigating and actioning business processes that are stuck in the system for an unusual period of time.
• When needed, performing operational tasks in Workday such as correcting, rescinding, canceling, and reassigning tasks.
• Participating in user testing with guidance from the HRIS Manager and Analysts when additional resources are needed.
• Creating and maintaining user guides.
• Facilitating trainings for different users and other user engagement activities.

What makes you the ideal candidate in this role?

• Experience as HRIS support for Workday or another HRIS in a multinational organization.
• Knowledge of advanced Microsoft Excel is an advantage.
• Experience in providing support to users and stakeholders globally.

Having the skills, knowledge, or experience in the following would also be advantageous:

• 1 year experience in using Workday or another HRIS.
• Knowledgeable in using different Microsoft applications (i.e. Outlook, Word, Excel).
• Excellent written and verbal communication skills in English.
• Organized and detail-oriented.
• Confident and enthusiastic to approach all levels of global colleagues in different time zones.

Note: The successful candidate should be amenable to work in a hybrid setup in our Makati office, supporting Manila and UK hours.