Senior Learning

1 week ago


Manila, National Capital Region, Philippines R1 RCM PHILIPPINES, INC. Full time

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is a publicly traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our priority is always to do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Summary of Responsibilities:
  • Assessing the organizational and individual learning needs through various methods
  • Conduct thorough needs assessments to identify knowledge and skills gaps within the organization
  • Designing and developing training programs and materials that align with organizational goals and address development needs
  • Utilize learning design methodologies to ensure training content is structured, interactive, and caters to diverse learning styles
  • Facilitating training sessions (in person or live online); ensuring effective knowledge transfer and engagement
  • Adapt delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness
  • Measuring the effectiveness of the training programs through assessments, behavior changes, and performance metrics
  • Establish metrics and evaluation methods to assess the impact and effectiveness of training programs
  • Use data to make improvements and adjust programs better to meet the needs of the employees and the organization
  • Analyze data and feedback to make data-driven recommendations for continuous improvement
  • Working closely with stakeholders to understand learning needs and ensure training programs meet organizational objectives
  • Partner with subject matter experts to ensure training program relevance
  • Organize training events, coordinate logistics and resource management, track employee progress, and maintain training records
Required Qualifications:
  • Must have at least two years of experience in instructional design, facilitation, consulting, etc.
  • At least two years of experience in L&D or any related job
  • Preferably, a bachelor's degree holder in any related course
  • With acquired hard skills related to instructional design/development, content creation and management, training facilitation, and data analysis
  • With acquired soft skills related to communication skills, problem-solving, adaptability, collaboration, coaching and mentoring, and cultural awareness
  • Willing to work in shifting work schedules e.g. mid-shift and night shift
  • Willing to work fully on-site
  • Willing to report in Cubao, Quezon City, and BGC, Taguig
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