Operations Reporting Supervisor- Remote

2 weeks ago

Pasig, National Capital Region, Philippines The Results Companies Full time
Supervisor, Operations Reporting

Role Overview: We are looking for a highly analytical and detail-oriented Reporting Specialist with advanced expertise in Power BI and KPI reporting using Excel. This role will be responsible for developing and maintaining dashboards, reports, and performance metrics that support strategic decision-making across the cable and telco vertical.

In this role you will:
  • Design and develop Power BI dashboards and reports to visualize key business metrics.
  • Create and maintain KPI reports using Excel, including pivot tables, charts, and advanced formulas.
  • Collaborate with stakeholders to gather reporting requirements and translate them into actionable insights.
  • Ensure data accuracy, consistency, and integrity across all reporting platforms.
  • Optimize data models and queries for performance and scalability.
  • Maintain and update existing reports based on evolving business needs.
  • Provide training and support to end-users on Power BI and Excel reporting tools.
  • Work closely with data engineers and analysts to ensure seamless data integration.
We are looking for someone who has:

Qualifications:

  • Minimum of 1 year of experience in reporting, data analysis, or business intelligence.
  • Advanced proficiency in Power BI, including DAX, Power Query, and data modeling.
  • Strong skills in Microsoft Excel, including:
    • KPI dashboards
    • Pivot tables
    • VLOOKUP/XLOOKUP
    • Conditional formatting
    • Advanced formulas and macros
  • Solid understanding of SQL and relational databases.
  • Experience with ETL processes and data warehousing concepts is preferred.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.

Preferred Skills:

  • Experience with other BI tools (e.g., Tableau, QlikView) is a plus.
  • Familiarity with cloud platforms like Azure or AWS.
  • Knowledge of Python or R for data analysis is an advantage.
  • Certification in Power BI or Excel is a plus.
Why join ResultsCX?
  • All-around fun in the workplace
  • Healthcare Benefits
  • Opportunity to grow with ResultsCX if that's "Your Greater"
About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

#J-18808-Ljbffr

  • Remote Operations Manager for Content Creation Team

    1 week ago

    Pasig, National Capital Region, Philippines beBeeOperations Full time ₱80,000

    Job Title: Operations Supervisor for Content CreatorsWe are seeking a proactive and detail-oriented Operations Supervisor to oversee and streamline the daily operations of our content creator team. This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work...

  • Operations Costing Supervisor

    3 weeks ago

    Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Operations Costing Supervisor - Shared Services LogisticsJoin to apply for the Operations Costing Supervisor - Shared Services Logistics role at WHR Global Consulting.OverviewThe Operations Costing Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective...

  • Operations Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Med-Metrix, LLC Full time

    Job DescriptionPosted Monday, August 25, 2025 at 4:00 PMJob PurposeThe Operations Supervisor is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training.Duties and ResponsibilitiesMonitors and coordinates follow up activities to ensure work assignments are equitable, and accounts...

  • Operations Supervisor

    3 weeks ago

    Pasig, National Capital Region, Philippines Med-Metrix Full time

    OverviewThe Operations Supervisor is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training.ResponsibilitiesMonitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are metPerform weekly QA...

  • Operations Support Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Megawide Construction Corporation Full time ₱104,000 - ₱130,878 per year

    The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.We are a proud Quadruple A contractor in the Philippines, an exceptional innovator in Engineering, Procurement, and Construction (EPC), and...

  • Operations Costing Supervisor

    3 weeks ago

    Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Operations Costing Supervisor (Shared Service Logistics)Join to apply for the Operations Costing Supervisor (Shared Service Logistics) role at WHR Global Consulting.OverviewThe Operations Costing Supervisor is responsible for providing guidance and leadership to team leaders and members to achieve customer and business outcomes through effective...

  • HR Operations Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines JG Summit and Affiliates Shared Services (Aspen Business Solutions, Inc.) Full time $104,000 - $130,878 per year

    Job Summary:The HR Operations Supervisor will oversee and streamline all HR operational processes, ensuring the smooth execution of employee data management, company benefits and government benefits. This role is responsible for managing HR administration, supporting HR initiatives, and ensuring efficient delivery of HR services to employees across the...

  • Audit Supervisor

    3 weeks ago

    Pasig, National Capital Region, Philippines Collins International Trading Corporation Full time

    Join to apply for the Audit Supervisor role at Collins International Trading Corporation.OverviewJoin to apply for the Audit Supervisor role at Collins International Trading Corporation.ResponsibilitiesConduct financial, operational, and compliance audits to identify deficiencies and areas for improvementDocument audit findings, prepare comprehensive...

  • Remote Financial Reporting Position

    1 week ago

    Pasig, National Capital Region, Philippines beBeeAccountant Full time ₱80,000 - ₱85,000

    Financial Reporting SpecialistAs a Financial Reporting Specialist, you will be responsible for the financial reporting of 10-12 properties.Maintain balance sheet reconciliations, bank reconciliations and other supporting schedules.Work with outside accounting firms and auditors to ensure compliance with GAAP.Collaborate with onsite property management staff...

  • Operation Supervisor

    5 hours ago

    Pasig, National Capital Region, Philippines Cybalink Solutions Full time ₱50,000 - ₱55,000 per year

    Why You'll Love Working With UsCompetitive Salary & Annual Bonuses – Your hard work deserves great rewards.Comprehensive HMO – Full coverage for you plus 1 FREE dependent.Generous Meal Allowance – Stay fueled and focused every day.30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.Growth & Engagement – Ongoing...