START ASAP as Call Center Agent

2 weeks ago


Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full time

The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi. The overall objective of this role is to provide world-class service excellence to Citi global clients by offering a remarkable phone and digital banking experience. They handle customer service-related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales, rewards inquiries, and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. They identify and fulfill clients' necessities by providing an exceptional customer experience.

BENEFITS OF WORKING IN CITI:
We offer a competitive salary package of 30-40K and other great benefits including:

  1. HMO Health Insurance from day 1 for you and your unlimited qualified dependents
  2. Life Insurance from day 1
  3. Retirement Plan
  4. Transportation Allowance
  5. Rice Allowance
  6. Medical and Dental Allowance
  7. Shift Differential
  8. Staff Loan
  9. Tuition Fee Reimbursement
  10. Bereavement Assistance
  11. Total of 35 leaves credits in a year

CAREER GROWTH:
Be part of our fast-growing teams of Customer Solutions Officers. Internal movement career opportunities within Citi.

REQUIREMENTS:

  1. Applications are open to bachelor's degree holders, college undergraduates, or high school/senior high school graduates with a minimum of 12 months of BPO international voice account experience.
  2. Above average English communication skills and comfortable speaking with other nationalities.
  3. Amenable to working on a shifting schedule, holidays & weekends (fixed 5-day work week).
  4. Amenable to working in Bonifacio Global City, Taguig.
  5. Applicants should be eligible to legally work in the Philippines.

We are now accepting WALK-IN applicants every Monday to Friday at 9am to 5pm at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig. Applicants with completed application forms have the option to visit our Career Center (Citi Plaza BGC) for faster processing.

*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third-party service providers, to hold, use and otherwise process my data in connection with my job application.

Job Family Group: Customer Service

Job Family: Service

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full time

    Pioneer Team - CSR Finance Insurance for Property and Casualty (Start ASAP)Type of Calls: CSR Inbound will handle general inquiries, billing, claims, and other related calls.Required Experience: At least 1 year experience handling Property & Casualty insurance in the BPO/Call Center environment.Why Join Us?One-day Hiring ProcessAdditional...

  • Call Center Agent

    2 days ago


    Manila, National Capital Region, Philippines TASQ Full time

    TASQ is looking for call center agents in Taguig. The screening interview will be done over the phone.QualificationsCompleted at least 2 years in College with no back subjectsMust have good communication skillsMust be willing to work onsite in BGC, Taguig CityWilling to work on shifting scheduleMust not have been connected with Online Search Engine Account...

  • Call Center Agent

    2 weeks ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    Customer Service Representative, To Start ASAPWith 1 to 2 years of experience in international call center industryExperience in telco is an advantageWith above average communication skillsWilling to work on site in Mckinley, TaguigWilling to work on shifting, night scheduleCan start by March 24 or March 31, 2025How do your skills match this job?Your...

  • Call Center Agent

    2 hours ago


    Manila, National Capital Region, Philippines Trabaho Hanap PH Full time

    About the JobWe are looking for a dedicated and results-driven Call Center Agent to join our dynamic team. As a Call Center Agent, you will play a critical role in delivering outstanding customer service and ensuring customer satisfaction.Key Responsibilities:Answer customer calls and respond to inquiries in a professional and courteous mannerUtilize...


  • Manila, National Capital Region, Philippines Neksjob Philippines Full time

    (Taguig , Cubao, Alabang)Join Now as Call Center Agent / No Experience Needed Job Description:Are you ready to start your career in a dynamic and rewarding environment? We are looking for enthusiastic individuals to join our team as Call Center Agents No prior BPO experience is required. Your role will focus on delivering excellent customer service and...


  • Manila, National Capital Region, Philippines Metacom Jobs Full time

    Job DescriptionJoin our team today. We are in need of a Customer Service Representative to start ASAP. Apply nowJob Responsibilities:Using a computerized system, responds to customer questions in a call center environment.May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.Gathers...

  • Call Center Agent

    3 weeks ago


    Manila, National Capital Region, Philippines Neksjob Full time

    SP:20,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS...

  • Call Center Agent

    7 days ago


    Manila, National Capital Region, Philippines Work Services Full time

    Company Overview:STACKph is a leading provider of customer service solutions, with a focus on delivering exceptional results for our clients.We are seeking highly skilled and dedicated individuals to join our team as Call Center Agents. In this role, you will have the opportunity to work in a fast-paced environment, providing top-notch customer support and...

  • Outbound Call Handler

    2 hours ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We're currently hiring for a Call Center Agent position at V-Call Center Link Inc.Job DetailsThis is a full-time job that requires working at our office in Manila.Key ResponsibilitiesAnalyze applicant information for verification.Handle customer inquiries via phone, email, and chat.Maintain confidentiality and data security.RequirementsA High School diploma...


  • Manila, National Capital Region, Philippines Vaeth Virtual Assistance Services Full time

    Location: PBCOM MAKATIFull-Time | 8-Hour Shifts | Weekly PayNow Hiring – Call Center AgentsAre you looking for a stable job with great pay and growth potential? We're hiring motivated individuals to join our on-site call center team to generate warm leads and live transfer calls for top-tier Medicare and Life Insurance providers.Job Responsibilities:Engage...

  • Call Center Staff

    1 week ago


    Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full time

    JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

  • Call Center Agent

    1 week ago


    Manila, National Capital Region, Philippines MedGrocer Full time

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...


  • Manila, National Capital Region, Philippines Lucid Strategy Full time

    About Lucid Strategy:We are a pioneering organization that leverages technology to drive business growth and success. Our team is passionate about delivering personalized customer experiences that exceed expectations.Job Title: Remote Call Center AgentJob Summary: We're seeking an experienced Call Center Agent to join our virtual team as a Virtual Assistant....

  • Call Center Agent

    5 days ago


    Manila, National Capital Region, Philippines Adaptive Teams Full time

    Join a passionate remote team that values customer care As a Call Center Agent, you'll support customers, solve challenges, and make a difference—all from the comfort of home.Your Mission: Day to Day ResponsibilitiesHandle a high volume of inbound calls, providing efficient and caring customer service for inquiries (90% of the role).Manage customer...

  • Call Center Agent

    1 week ago


    Manila, National Capital Region, Philippines MedGrocer Full time

    Posted 22 days ago and deadline of application is on 30 JanJob DescriptionMedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.As a Call Center Agent, you'll handle both inbound and outbound calls, helping...

  • Call Center Agent

    2 days ago


    Manila, National Capital Region, Philippines Sutherland Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for providing exceptional support to our clients by addressing their inquiries, resolving issues, and ensuring overall satisfaction.Key ResponsibilitiesHandle calls and provide timely and effective...


  • Manila, National Capital Region, Philippines DME Service Solutions Full time

    Key ResponsibilitiesRecruit, select, hire, and train new call center personnel and prepare them to respond to customer questions and complaints.Prepare call center performance reports by collecting and analyzing call agents' data.The Operations Manager will evaluate individual performance reviews and overall team effectiveness with upper management, help...


  • Manila, National Capital Region, Philippines Vaeth Virtual Assistance Services Full time

    Job SummaryWe are looking for a Team Lead to join our Call Center team in Makati City. The successful candidate will have experience in managing a team of agents handling live lead transfers in the insurance industry. The role involves ensuring compliance, monitoring performance, and driving the team to meet transfer targets.About the RoleThis is a...


  • Manila, National Capital Region, Philippines iCrescendo Inc. Full time

    Call Center Hiring | Open for NewbieMakatiAccount: PayTV Account - DAYSHIFTStart Date: April 1Salary Package: 23k OfferMinimum Qualifications:High School Grad, SHS Grad, College Grad or UndergradGood to excellent in communication skillsWilling to work on-siteFor interested candidates, please send your Full Name, Number, Location, Experience, or your UPDATED...