Shift Manager

4 weeks ago

Manila, National Capital Region, Philippines PLK Philippines Inc. Full time

We are seeking motivated and ambitious individuals to join our team as Shift Managers. If you possess a passion for the food industry, leadership, and delivering exceptional customer service, this role could be an ideal opportunity for you, including recent graduates looking to launch their careers.

As a Shift Manager, you will have the opportunity to develop your leadership skills and gain valuable experience in the Quick Service Restaurant (QSR) industry. This position also provides a unique chance to establish a strong professional network within the industry, contributing to both personal and professional growth.

You'll play a key role in ensuring smooth restaurant operations by:
- Overseeing restaurant staff and schedules
- Managing opening and closing procedures
- Leading kitchen staff to maintain high-quality food and service standards
- Ensuring proper shift handovers for seamless operations
- Handling store funds and implementing cash control procedures
- Finding ways to reduce expenses and stay within budget

We love teamwork and great energy That's why we need someone who can maintain positive employee relations, promote teamwork, and serve as a role model for our Restaurant Partners. You'll coach and guide the team to uphold our service and product quality standards.

Customer satisfaction is at the heart of what we do You'll be responsible for:

  • Managing customer concerns and ensuring service recovery
  • Building and maintaining great relationships with customers and the team
  • Making sure every guest leaves with a smile

Who Can Apply?
- Bachelor's Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management, or any related field.
- Fresh graduates are welcome to apply Prior experience in a leadership role or internship in a quick-service restaurant is a plus but not required.
- Strong leadership, organization, and customer service skills.
- Ability to manage time, inventory, and staff effectively.

Join our Poppin' team and start an exciting career with Popeyes

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