Investment Operations Specialist
7 days ago
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.
Why choose Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
JOB DESCRIPTION
Responsibilities:
- Diligently work with the clients to obtain timely responses and/or elections from fund managers.
- Timely submission of responses and/or elections and ensure such instructions are received and accepted for processing by the custodian banks.
- Verify entitlements with respective custodian banks for daily corporate action events.
- Ensure accurate and timely processing of trades, corporate action events and cash and stock transactions into the system.
- Review reconciliation discrepancies and process necessary adjustments into the accounting system.
- Manage trade exceptions trapped in the system exception queue.
- Acts as a liaison between onshore and proxy vendor.
- Provide periodic reports to business units and/or clients.
- Work within existing procedures and processes ensuring clear and concise documentation is created and maintained.
- Provide support to the team as required, to participate in a regular program of industry specific training and interdepartmental cross training to ensure continuity of service.
- Recognize lapses on different workflows and recommend/initiate process improvements/control measures.
- Mentor junior associates by conducting training and preparing/updating conceptual reference materials.
- Actively participate in regular service calls with various internal clients.
- Remain updated with relevant securities industry development and market-specific best practices.
Requirements:
- Bachelor's degree in Finance or Accounting or any business-related course.
- With at least 2 years of investment experience.
- Ability to work well independently as well as with others as part of a team.
- Ability to grasp new concepts and information quickly.
- Strong communication skills – both written and verbal.
- Strong customer service orientation.
- Should possess a desire to learn new skills, adapt and take on new challenges.
Working Arrangement: Hybrid
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