Leasing Manager

3 weeks ago


Pasay, National Capital Region, Philippines SM Investments Corporation Full time

JOB SUMMARY: To manage Leasing Operations and achieve revenue targets in properties assigned to her/his cluster.

JOB DESCRIPTION:

Duties and Responsibilities:

  1. Ensures achievement of leasing revenue targets in properties assigned to his/her cluster.
  2. Ensures Leasing Assistants will actively promote SMDC Good Stays services to both Owners and Tenants.
  3. Ensures Leasing Assistants act on leads given by Head Office through inquiries received online or through phone or email.
  4. Guides, assists and motivates Leasing Assistants in attainment of their individual targets.
  5. Regularly makes site visits to check on the Leasing Assistants and assist them as needed.
  6. Handles complaints and concerns of Unit Owners, Tenants, PMO and brokers that are brought to her attention.
  7. Effectively manages VIP accounts.
  8. Monitors collection efficiency of Lease Admin Department and assists in making follow-ups on uncollected accounts.
  9. Checks on accuracy of billing advice prepared by the Leasing Assistant and completeness of documentation before submission to Lease Admin Department.
  10. Makes timely, fair and informed decisions on concerns and complaints raised to him/her.
  11. Prepares lease contracts for signing and ensures accuracy of information.
  12. Attends head office meetings representing the Leasing Department.
  13. Acts as BOT of condominium corporations when assigned.
  14. Prepares reports as needed.
  15. Seeks new business opportunities by pitching and closing corporate leasing accounts.
  16. Thinks of innovative ways to increase revenue.
  17. Pushed for online presence of listings to increase inquiries.
  18. Monitors attendance and punctuality of Leasing Assistants in her/his assigned cluster/s.
  19. Effectively trains new hires and ensures their readiness to handle the demands of the new job.
  20. Fosters strong relationships and good teamwork among everyone in the Leasing group by promoting inclusivity and camaraderie.
  21. Participates in all company and Leasing group-initiated activities.
  22. Anticipates, prepares and requests for Leasing Assistants in soon-to-be or newly turned over sites. Ensures replacement of resigned Leasing Assistants.
  23. Promotes and represents the leasing group to other departments and SM affiliates.
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