Senior Network Specialist

7 days ago

Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Ubiquity is looking for a Senior Network Specialist to maintain our infrastructure equipment from design through implementation and support. As a part of a fast-growing BPO company, you will be part of a team of motivated engineering and business professionals around the globe and shape the technological foundation of a multi-national organization. You will leverage your technical skills to strengthen our ability to deploy and maintain highly performing and scalable systems. You will have the opportunity to participate in, and eventually own, the configuration management which covers installation and configuration of operating systems, networked file systems, and system monitoring tools. Given the complexity of our systems and our team's expansion, there is no limit to your technical growth.

Job Duties:

  • Contribute to the evolving design and architecture of reliable and scalable infrastructure.
  • Provide network support to colleagues in Systems, Dev, and Helpdesk engineering teams on ongoing issues and closely aligned troubleshooting procedures.
  • Identify network weaknesses and propose/implement improvements.
  • Design and implement automation.
  • Available on calls as part of 24/7 Network Engineer team.
  • Resolve unexpected issues in real time.
  • Maintain software applications, operating systems, and regular maintenance.
  • Write all related documentation / update data in online tools (Changes, Validation docs, systems proposals/recommendation, etc).

Required Skills:

  • Required hands-on experience in the area of network and telecommunications engineering including OSPF, BGP routing protocols, IPSec & GRE VPN tunnels, network segmentation (using Juniper & Avaya), Firewall (Juniper-SRX), and VOIP routing is a must.
  • At least 3 years professional network engineering experience.
  • Must have at least 5 years hands-on experience in Juniper SRX.
  • Must have at least 2-3 years hands-on experience in Avaya.
  • Thorough understanding of operating systems Junos and ERS.
  • Experience in performing maintenance tasks on Juniper High availability environment.
  • Knowledge of industry standard network monitoring tools such as Nagios, Icinga, Cacti, Grafana, Influx, logstash, Kibana, etc.
  • Knowledge of PCI standards and requirements.
  • Knowledge of scripting languages such as Bash, etc. as an added advantage. Experience in Network function virtualization. Strong problem-solving and logic skills required.
  • Willing to be flexible working on different shift schedules, especially graveyard.
  • You have excellent people skills at all levels.
  • Strong English communication skills.
  • Familiarity with ticketing system, preferably Freshservice.
  • Open to working in BGC Taguig.

What we do:

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work.

Come as U are, because U Matter at Ubiquity.

We're committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we're at our best when everyone can contribute their ideas and feels free to be their most authentic self.

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