Captain

6 days ago


Cebu City, Central Visayas, Philippines Dusit Thani Mactan Cebu Full time

Job Description

PRIMARY RESPONSIBILITIES:

  1. Performs professional and gracious guest service, as per Dusit standards and SOPs.
  2. Supervises the service and cashiering operation of the Restaurant. Checks accuracy of all data in "Cashier Balance Report" against the actual invoices.
  3. Understands and ensures all the F&B policies and procedures in service of food and beverage are implemented.
  4. Follows up and complies with the cleaning schedule established for the section.
  5. Maintains the sanitation standards in the Restaurant and ensures clean and wholesome ambiance in the area, controlling room temperature, ventilation and lighting effects.
  6. Receives special reservation for VIP in-room dining.
  7. Communicates effectively with guests, subordinates, immediate superior and other section heads.
  8. Attends daily F&B briefing, weekly F&B Meeting and all other training sessions and meetings required for the position.
  9. Promotes guest satisfaction in the outlet.
  10. Identifies and solves problems in the outlet in a professional manner.
  11. At the end of the day, if assigned, assists Restaurant/Outlet Manager to close the day and hand reports and cash revenue to Rooms & Front Office manager/supervisor on duty.
  12. Familiarizes and monitors the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
  13. Reports breakage and losses in the outlet and maintains the log book.
  14. If assigned completes a "Shift Closing Report" by completing the forms and file them together in sequence.
  15. Inspects and controls the sufficiency of operating equipment and supplies for service and cashiering.
  16. Monitors all efforts in the service to achieve the financial goals of the Restaurant.
  17. Makes sure that all Restaurant Servers handle payment and cashiering functions correctly and efficiently.
  18. Makes sure that house fund is counted and is accurately maintained.
  19. Supervises staff activities to maximize revenue and minimize costs.
  20. Directs all service personnel assigned in the restaurant in performing their duties and responsibilities.
  21. Maintains grooming standards for all service personnel in the outlet.
  22. Trains, coaches and counsels waiters and service personnel effectively.
  23. Evaluates objectively the performance of outlet's waiters and service personnel.
  24. Gives on-the-job training for restaurant service personnel.
  25. Performs other duties as assigned by Assistant Outlet Manager/ Outlet Supervisor.

Report Lines & Communications

  1. Reports to the Assistant Outlet Manager/ Outlet Supervisor.
  2. Directs and supervises the activities of the restaurant staffs.
  3. Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.
  4. Coordinates with other departments to maximize smooth operation.

Others

  1. Continuous learning through own IDP.
  2. Any other duties as may be assigned by the superior.

Accountabilities

  1. Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture

  1. Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute".

CONFIDENTIALITY

  1. Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  1. At least High Vocational diploma in any discipline.
  2. Minimum of 1-2 years in F&B experience.
  3. Good knowledge in the restaurant operation and high end service levels.
  4. Have good English communication skills both in written and spoken.
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills.
#J-18808-Ljbffr
  • Master/Captain

    1 week ago


    Cebu City, Central Visayas, Philippines CC1 Jokai Marine International Inc. Full time

    On-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionA Captain is a senior waitstaff member responsible for overseeing the dining room and ensuring smooth operations during service.They lead and supervise a team of waiters, manage guest seating, take orders, and ensure excellent customer service.Captains also resolve customer complaints,...

  • Port Captain

    6 days ago


    Bacolod City, Western Visayas, Philippines OnseSource Global Full time

    The Port Captain is responsible for the operations, safety and compliance of port activities. He coordinates vessel movements and promotes the highest standards of training, quality, and customer service.Key Responsibilities:Compliance and Safety:Enforce compliance with maritime regulations, health, safety and environmental (HSE) standards, and other...

  • Captain Team Leader

    5 days ago


    Cebu City, Central Visayas, Philippines Dusit Hotels and Resorts in Davao Full time

    Job Summary:We are seeking a highly skilled Captain to join our team at Dusit Hotels and Resorts in Davao. As a key member of our hotel's restaurant operations, you will be responsible for ensuring exceptional guest experiences and driving revenue growth.Main Responsibilities:* Lead and supervise a team of servers, bartenders, and other restaurant staff to...

  • Captain

    2 days ago


    Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full time

    Job DescriptionPRIMARY RESPONSIBILITIES:Performs professional and gracious guest service, as per Dusit standards and SOPs.Supervises the service and cashiering operation of the Restaurant. Checks accuracy of all data in "Cashier Balance Report" against the actual invoices.Understands and ensures all the F&B policies and procedures in service of food and...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    We're looking for an experienced Team Performance Director to join our Helpware team in Cebu, Philippines.Job Description:The successful candidate will be responsible for driving the profitability of accounts/programs by ensuring client KPIs, goals, and targets are met. This includes maintaining company-set ratios for staffing and complementing forecasted...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    We're seeking an experienced Team Performance Director to join our Helpware team in Cebu, Philippines.Job Description:The successful candidate will be responsible for driving the profitability of accounts/programs by ensuring client KPIs, goals, and targets are met. This includes maintaining company-set ratios for staffing and complementing forecasted call...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    Helpware is a technology-driven company providing Customer Experience & Operational Support for modern companies.Position Overview:The Team Performance Director ensures the profitability of accounts/programs by ensuring client KPIs, goals, and targets are met. The incumbent maintains company-set ratios for staffing to ensure smooth operations of the...


  • Cebu City, Central Visayas, Philippines Dusit Hotels and Resorts in Davao Full time

    Responsibilities:* Supervise and train a team of servers, bartenders, and other restaurant staff to deliver outstanding service and maintain high standards of quality.* Ensure that all restaurant operations run smoothly, including food preparation, presentation, and service.* Implement effective systems and procedures to minimize waste, reduce costs, and...


  • Bacolod City, Western Visayas, Philippines OnseSource Global Full time

    About the RoleThe Port Captain will play a critical role in maintaining the safety and security of our port facilities, ships, and boats. You will enforce compliance with maritime regulations, conduct regular inspections, and plan responses to emergencies and crises. Additionally, you will spearhead training and measurements for vessel captains and crew, as...

  • Operations Manager

    1 week ago


    Cebu City, Central Visayas, Philippines Helpware Inc. Full time

    We are looking for a natural-born leader who has experience coordinating operations with large teams, interested in working with upper management and having a direct impact in the planning of operational strategies.What's the job about?As an Operations Manager, you'll be leading a group of TCs (team captains) and agents, in order to guide their teams towards...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    As a Team Performance Director, you will play a critical role in driving the profitability of accounts/programs by ensuring client KPIs, goals, and targets are met.Key Responsibilities:Process ImprovementPreparing reports and analyzing data to identify areas for improvement.Implementing corrective actions to maximize efficiency and customer...


  • Cebu City, Central Visayas, Philippines Dover Corporation Full time

    Job SummaryThis role acts as the Strategic HR Business Partner and HR leader for Dover Business Services (DBS) – a key internal shared service organization with over 500 employees and 4 locations globally. The successful candidate will set the strategy for DBS HR, lead a team of HR professionals, and support executive leadership in achieving business...


  • Cebu City, Central Visayas, Philippines Dusit Hotels and Resorts in Davao Full time

    Job Description:The Captain is a key member of our restaurant operations team, responsible for ensuring exceptional guest experiences and driving revenue growth. This role requires a strong leader who can motivate and develop a team, while maintaining high standards of quality and service.Main Responsibilities:* Supervise and train a team of servers,...


  • Bacolod City, Western Visayas, Philippines OnseSource Global Full time

    Job SummaryWe are seeking a highly skilled Port Captain to lead our port operations and ensure compliance with maritime regulations. As a key member of our team, you will be responsible for coordinating vessel movements, promoting operational excellence, and fostering a culture of continuous improvement.


  • Cebu City, Central Visayas, Philippines Dusit Hotels and Resorts in Davao Full time

    About the Role:This is a fantastic opportunity to join our team as a Captain at Dusit Hotels and Resorts in Davao. As a key member of our restaurant operations, you will play a critical role in delivering exceptional guest experiences and driving revenue growth.Key Responsibilities:* Supervise and train a team of servers, bartenders, and other restaurant...


  • Lapu-Lapu City, Central Visayas, Philippines ARK Solves Full time

    Hybrid - Lapu-Lapu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionWe want a badass leader who wants to make an impact working with rural communities towards food security and self-sustainability.As ARK's Director of Operations, you will:Lead an award-winning team to achieve impact goals, overseeing overall program operations, community relationships,...

  • BIM Modeler

    2 weeks ago


    Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Manager to create drawings that are of the highest level of detail and accuracy.Duties and Responsibilities· Work under direction of BIM Job Captains and BIM Manager.· Revise...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job Overview:The BIM Specialist plays a pivotal role in the production team, responsible for creating a majority of project drawings. This individual works closely with BIM Job Captains and Managers to produce high-detail, accurate drawings.Duties and Responsibilities:Works under the direction of BIM Job Captains and Managers.Revises models based on model...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job OverviewThe BIM Modeler 5 is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Manager to create drawings that are of the highest level of detail and accuracy.Duties and Responsibilities· Work under direction of BIM Job Captains and BIM Manager.·...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job Overview:The BIM Specialist is a key member of the production team responsible for creating a majority of the drawings for a project. This role works closely with the BIM Job Captains and BIM Manager to develop high-quality drawings that meet the highest standards of detail and accuracy.Duties and Responsibilities:Work under the direction of BIM Job...

  • BIM Modeler

    2 weeks ago


    Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Position : BIM ModelerJob OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Managers to create drawings that are of the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Managers to create drawings that are of the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and BIM ManagersRevise...

  • BIM Designer

    1 day ago


    Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    About Silverdab CorporationSilverdab Corporation is a leading provider of innovative building information modeling (BIM) services. We are seeking a highly skilled BIM Modeler to join our production team.Job OverviewThe BIM Modeler will work closely with our BIM Job Captains and BIM Manager to create accurate and detailed drawings for projects. This role...

  • BIM Modeler

    1 week ago


    Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Position : BIM ModelerJob OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Managers to create drawings that are of the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    **Job Overview**The Silverdab Corporation is seeking a skilled BIM Modeler with Revit skills to join our production team.This role will work closely with the BIM Job Captains and BIM Managers to create high-quality drawings that meet the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and BIM...

  • BIM Modeler

    2 weeks ago


    Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Position : BIM ModelerJob OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Managers to create drawings that are of the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job OverviewThe BIM Modeler is a member of the production team that will create a majority of the drawings for a project. The role will work closely with the BIM Job Captains and BIM Managers to create drawings that are of the highest level of detail and accuracy.Duties and ResponsibilitiesWork under direction of BIM job captains and BIM ManagersRevise...


  • Makati City, National Capital Region, Philippines Crimson Group Inc. Full time

    Duties and Responsibilities Converts PDF Files into AutoCAD formatDrafts drawings according to the direction and supervision of the architectural assistant or job captainDoes as built drawings under the direction and supervision of the . architectural assistant or job captainAble to analyze and translate sketches to AutoCAD drawingsQualifications:Candidate...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Silverdab Corporation Seeks BIM ProfessionalWe are seeking a highly skilled BIM Modeler to join our team at Silverdab Corporation. As a BIM Modeler, you will play a critical role in creating accurate and detailed drawings for projects.Job DescriptionYou will work collaboratively with our BIM Job Captains and BIM Manager to develop high-quality drawings that...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    About the Role:The Silverdab Corporation is seeking an experienced BIM Specialist to contribute to its innovative projects. As a key member of the production team, this individual will be responsible for creating accurate construction documents, developing custom parametric families, and ensuring adherence to BIM execution plans.Responsibilities:Create...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    BIM Modeling Expert WantedWe are looking for a skilled BIM Modeler to join our team at Silverdab Corporation. As a BIM Modeler, you will be responsible for creating accurate and detailed drawings for projects.About the RoleYou will work closely with our BIM Job Captains and BIM Manager to create high-quality drawings that meet the highest standards of...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    About Silverdab Corporation:Silverdab Corporation is a leading provider of architectural and engineering services. We are seeking a highly skilled BIM Specialist to join our team and contribute to the success of our projects.Job Description:We are looking for an experienced BIM Specialist with expertise in Revit and other BIM software. The successful...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    BIM Specialist Role Summary:We are seeking an experienced BIM Specialist to join our team and contribute to the success of our projects. As a BIM Specialist, you will be responsible for creating high-quality drawings and models that meet the highest standards of detail and accuracy.About the Role:This role involves working closely with our BIM Job Captains...


  • Quezon City, National Capital Region, Philippines Silverdab Corporation Full time

    Job Description:The Silverdab Corporation seeks a skilled BIM Specialist to join its production team. The ideal candidate will possess strong technical skills, including proficiency in Revit and AutoCAD, as well as excellent communication skills to work effectively with team members.Key Responsibilities:Create accurate construction documents from BIM...

  • Operations Manager

    1 week ago


    Quezon City, National Capital Region, Philippines Startup Accelerator Full time

    Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly abides by...

  • Facade Designer

    6 days ago


    Quezon City, National Capital Region, Philippines Digeeglass Corporation Full time

    On-site - Quezon City 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAs Senior Façade Designer/Job Captain, your main responsibility is to work on projects assigned to you and manage a support team of junior façade designers in the preparation of shop drawings, assembly and fabrication drawings, material take-off, and cutting lists. In some cases,...