Payroll Vendor Manager
4 days ago
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Employer: Amazon
Location: Manila, National Capital Region, Philippines
Salary: Competitive
Closing date: 26 Mar 2025
Sector: Finance and Accounts
Role: Manager
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
The Amazon Payroll team within Amazon Finance Operations (FinOps) is a fast-paced, team-focused, dynamic environment. Our mission is to pay employees accurately and on time every time, while keeping our costs controlled and complying with all regulatory requirements. The Amazon Payroll team is looking for an energetic, enthusiastic relationship manager with outstanding analytical, negotiation, and project skills to join our Vendor Management team.
The Payroll Vendor Manager is responsible for payroll vendor selection, relationships, and vendor management in all countries. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build good relationships with Legal, Finance Operations, Tech, Compliance, HR, and regional payroll operations teams.
This broad role is not only a relationship management role with up to 30% international travel; it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality, and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.
Responsibilities include but are not limited to:
- Support the management of payroll vendor selection
- Supporting market research activities
- Support the negotiation and maintenance of contracts ensuring reduction of cost per payslip and alignment with Amazon's compliance and control requirements
- Assist and participate in vendor meetings as required
- Analyze and develop vendor performance data to support vendor governance
- Analyze vendor cost and cost improvement opportunities, monitor monthly spending patterns, and identify exceptions and areas for potential improvement
- Deep dive into customer pain points in a country and make recommendations for scalable solutions
- Respond to escalations in a timely manner
- Support continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes
- Build and maintain knowledge management tools such as wikis and shared drives
- Train and mentor stakeholders in vendor-related processes
- May participate in the interview process to support hiring of new team members
- Experience in Payroll / HRO / BPO services, account management, or process improvement, procurement
- Communication, problem-solving, process improvement, stakeholder management, negotiation skills
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