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Senior Solution Specialist

4 weeks ago


Pasig, National Capital Region, Philippines GrabTaxi Holdings Pte. Ltd. Full time

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized IT experiences, and we are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

Reporting to the Senior Systems Analyst, Finance Systems (TMS), this role will primarily focus on supporting our Treasury system. In addition, the successful candidate will provide expertise and collaborate with other groups to support the assessment and delivery of enhancements, projects, and ongoing support. Candidates should possess experience in managing system support and change request enhancements within Kyriba system landscapes.

This role will be based on-site in GrabPasig City office.

The following Treasury processes should be covered, but are not limited to:

  • Bank Account Management
  • Cash Forecasting and Management
  • Cash Investments
  • Debt Covenant Monitoring
  • Internal and External Funding Management
  • Foreign Exchange (FX) Execution (FX Spot, Forward, Swap, Option, and NDF)
  • Inhouse banking
  • Payments

The Day-to-Day Activities

  • Support users in their day-to-day system issues and work within our agreed SLA
  • Document SOP processes based on ticket resolution and RCA
  • Support in testing activities, including integration testing, end-to-end (business process) testing and UAT.
  • Participate in the delivery, support and testing of the Treasury System enhancements, upgrades and projects
  • Identify gaps in processes and make sound recommendations to stakeholders.
  • Identify and support auditing needs e.g. reporting and making sense out of logs.
  • Make recommendations of configurations and deployments lifecycles to ensure project's success.
  • Be a driver of change for Finance, Treasury & GTS to continuously improve our ability to serve Grabbers; includes identifying gaps in processes, data lifecycle or new relevant releases in platform offerings.
  • Experience working within a finance environment, delivering with quality but in a high pace environment.

The Must-Haves

  • A minimum of 3 years of functional experience with Kyriba or similar treasury management systems (TMS)
  • Demonstrated commitment to developing a comprehensive understanding of Kyriba modules and capabilities
  • Proficiency in key treasury processes, including:
    • Cash Management and Forecasting
    • Payment Processing
    • Cash Accounting
    • General Ledger Reconciliation
    • Financial Transactions, Deal Capture, and Position Keeping
    • Risk Assessment and Valuation
    • Financial and Cash Accounting
    • Bank Account Management
    • Business Intelligence and Reporting
  • Ability to engage in high-level discussions with financial and IT professionals at various organizational levels
  • In-depth knowledge of support and change/enhancement request lifecycles, including configuration/development, system integration/user acceptance testing (SIT/UAT), and release packaging/management within the Financial ERP space
  • Understanding of issue prioritization, enhancement considerations, and service level agreements (SLAs) to effectively mitigate risks and impacts
  • Strong relationship-building skills, with the ability to establish trust and rapport with mid-senior leaders and stakeholders across multiple departments
  • Excellent presentation, interpersonal, and communication skills, enabling collaboration with internal and external clients, as well as the ability to create and deliver impactful reports and maintain relationships

Nice-to-Haves

  • Experience in supporting or developing integration between Treasury and ERP Finance systems
  • Experience in implementing SOX compliance & audit controls for financial and planning systems (e.g. Change Management, Release Management)
  • Experience in managing internal and external auditors asks for relevant finance processes and governance requirements.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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