Global Operations Associate Manager

2 weeks ago


Quezon City, National Capital Region, Philippines goFLUENT Full time

goFLUENT Quezon City, National Capital Region, Philippines

Global Operations Associate Manager

goFLUENT is a global leader in distance language learning, delivering world-class training solutions through innovative eLearning technology and live coaching. Partnering with prestigious institutions like Harvard Business Review and The New York Times, we empower organizations worldwide to achieve their language learning goals.

We are seeking a Global Operations Associate Manager to lead a diverse team of 50+ global trainers. In this role, you'll drive operational excellence, optimize trainer performance, and ensure the highest quality of service delivery. This is an excellent opportunity for a results-oriented leader with a passion for people management and operational strategy.

What You'll Do:

  1. Lead and develop a multicultural team of trainers, ensuring exceptional lesson delivery on a global scale.
  2. Drive operational performance through KPI management, data analysis, and continuous improvement initiatives.
  3. Collaborate with cross-functional teams to implement scalable solutions that enhance the learner experience.
  4. Take ownership of recruitment, performance management, and ongoing development of trainers.
  5. Act as a strategic partner to ensure trainer alignment with business goals and organizational priorities.
  6. Conduct quarterly performance reviews and provide actionable feedback.

What We're Looking For:

  1. 3-5 years of experience in people management, operations, or customer success.
  2. Strong leadership and problem-solving abilities.
  3. Bilingual in English with excellent communication skills.
  4. Proven ability to manage large-scale operations and drive business impact.
  5. Experience in multicultural environments; background in education or training is a plus.
  6. Passion for continuous learning and development.

What we offer:

  1. The opportunity to work with amazing colleagues who truly care about each other and from whom you can learn and teach.
  2. The opportunity to interact in a diverse company culture with colleagues from more than 20 countries.
  3. The experience of joining a high growth/high traction organization, working in an international, young and cheerful environment.
  4. Constant training and access to learning all the languages offered within our platform.

Be a part of a workplace that encourages growth, celebrates your uniqueness, and empowers everyone with an equal voice, but it's not just a click away We need your resume to start with

If you want to know more, watch our video to discover goFLUENT in the words of our own global family: https://www.gofluent.com/es-es

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

E-Learning Providers

#J-18808-Ljbffr

  • Mandaluyong City, National Capital Region, Philippines Global Payments, Inc. Full time

    About the CompanyGlobal Payments, Inc. is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. We have a worldwide team that helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Job DescriptionWe are seeking a highly...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Seeking an experienced Global Sourcing Associate Manager to drive value creation, process improvement, and procurement optimization across industries. This role involves leading sourcing projects, developing category strategies, and providing market intelligence to enhance client value.Key ResponsibilitiesCollaborate with leadership, suppliers, and...


  • Makati City, National Capital Region, Philippines VFS Global Full time

    VFS Global is a pioneering company in technology-driven outsourcing and service provision, serving governments and diplomatic missions globally with cutting-edge solutions. Based in 153 countries, VFS Global takes care of administrative tasks for visa, passport, and consular services, freeing up resources for client governments to focus on critical...


  • Makati City, National Capital Region, Philippines VFS Global Full time

    VFS Global Makati, National Capital Region, PhilippinesManager - Operations ControlVFS Global is a technology-driven outsourcing and service specialist, supporting governments and diplomatic missions worldwide with innovative solutions. Operating in 153 countries, VFS Global efficiently manages administrative tasks for visa, passport, and consular services,...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Position Purpose:The Associate Director of Global Leadership and Organizational Development will be responsible for designing, implementing, and managing leadership development programs for our organization. The ideal candidate will have a proven track record of aligning learning strategies and programs to organizational strategy and realizing measurable...


  • Makati City, National Capital Region, Philippines Emapta Global Full time

    Job Description:We are seeking an experienced Operations Manager to join our team at Emapta Global.The ideal candidate will have a proven track record in scaling customer service and sales teams in a two-sided marketplace industry.Key Responsibilities:Lead and mentor the operations team to uphold high service delivery standards.Establish a target-driven...


  • Quezon City, National Capital Region, Philippines Alight Solutions Full time

    About This RoleThe Business Information Security Officer (BISO) is responsible for ensuring the security and compliance of Strada's global payroll operations. This includes aligning security initiatives with business objectives, identifying and mitigating security risks, and developing and enforcing security policies and procedures.Responsibilities:Security...


  • Quezon City, National Capital Region, Philippines Western Union Full time

    About Our TeamWe are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.Job DescriptionWe are looking for a highly skilled and experienced Operational Excellence Associate to join our WU Digital Payments team. As a Specialist, Customer Care, you will...

  • Operations Associate

    4 weeks ago


    Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    We're Hiring E-Commerce Operations AssociateJoin our team and help us deliver an excellent online shopping experience We're looking for a detail-oriented E-Commerce Operations Associate to ensure seamless order fulfillment, inventory management, and customer satisfaction.Job Responsibilities:-- Order & Customer Management – Process orders efficiently,...


  • Quezon City, National Capital Region, Philippines MHR Global Full time

    Welcome to MHR Global, where we're committed to delivering exceptional service and support to our clients. As a Business Operations Manager, you'll play a vital role in managing various account-related tasks to ensure smooth operations and accurate data management.As a key member of our team, you'll work closely with our front office teams to provide...


  • Quezon City, National Capital Region, Philippines TapTalent Full time

    Opportunities at TapTalentTapTalent is seeking a Global Operations Coordinator to support our efforts in driving operational excellence across SEA operations. This role requires a detail-oriented and results-driven individual with a strong background in operations management and analytical skills. The ideal candidate will have a passion for optimizing...


  • Quezon City, National Capital Region, Philippines Alight Solutions Full time

    Role OverviewWe are seeking a highly skilled Business Information Security Officer (BISO) to join our Security Department at Strada. As a BISO, you will be responsible for ensuring the security and compliance of our global payroll operations, aligning security initiatives with business objectives, identifying and mitigating security risks, and developing and...


  • Quezon City, National Capital Region, Philippines Global Payments Full time

    Role OverviewThis Technical Payments Customer Support role is an exciting opportunity to join a dynamic team at Global Payments. As a key member of our support team, you will be responsible for providing technical assistance to clients and merchants via various channels. Your excellent communication skills, problem-solving abilities, and adaptability will...


  • Quezon City, National Capital Region, Philippines JobsAvenuePH Full time

    About the RoleWe are looking for a highly skilled and experienced Recruiting Operations Associate to join our team. As a Recruiting Operations Associate, you will be responsible for managing all aspects of recruiting operations, including sourcing, pre-screening candidates, and onboarding hires.What You'll Do:Manage recruiting operations, including sourcing...


  • Quezon City, National Capital Region, Philippines Global Cosmetics Full time

    **About the Role:**We are seeking an experienced IT Assistant to join our team at Global Cosmetics. The successful candidate will be responsible for managing our IT infrastructure, troubleshooting technical issues, and providing expert support to employees.Key Responsibilities:Install, configure, and maintain computer hardware, software, and...


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    Job SummaryWe are seeking a seasoned facilities management professional to lead our global office operations. The successful candidate will oversee the strategic direction, planning, and execution of facilities management across multiple locations, ensuring seamless day-to-day operations, timely project completions, and adherence to quality standards.Key...

  • Senior Associate

    9 hours ago


    Makati City, National Capital Region, Philippines HC Global Fund Services, LLC Full time

    On-site - Makati 3-5 Yrs Exp Bachelor Part-timeJob DescriptionAbout UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.Job ResponsibilitiesAs Senior Associate, you will be responsible for such duties and responsibilities that are normally...


  • Mandaluyong City, National Capital Region, Philippines Insight Global Full time

    As a Clinical Quality and Operational Risk Management Registered Nurse at Insight Global, you will play a critical role in supporting the CQRM Clinical Manager with various duties. We are seeking an experienced Registered Nurse to join our team in this role.Main Responsibilities:Maintaining active and unencumbered PHP or NCLEX Registered Nurse...


  • Mandaluyong City, National Capital Region, Philippines TOA Global Full time

    About TOA GlobalWe are a global presence that empowers accounting professionals with world-class opportunities and support. Our team thrives on delivering outstanding results and celebrates individual achievements. As an Accountant Associate, you will be responsible for generating and distributing invoices, responding to client inquiries, and monitoring...


  • Quezon City, National Capital Region, Philippines Manulife Full time

    We're seeking a highly skilled Global Procurement Manager to lead our procurement operations team.This role requires strong leadership and strategic thinking, as you'll be responsible for developing and implementing procurement strategies that align with business objectives.Your key responsibilities will include:Developing and managing budgets and forecasts...