Hotel Front Office Executive
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Job Purpose:
The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.
Requirements:
Fluent in English and a good Communicator
Well versed with computer
Service oriented with experience in the service sector
Key Responsibilities:
Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel's system.
Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.
Qualifications:
Education: Min O level.
Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.
Working Hours:
Shift-based work, including weekends and public holidays.
Reporting To:
Duty Manager
We regret that only short-listed candidates will be notified.
-
Luxury Front Office Duty Manager
7 hours ago
santo niño 1st, nueva ecija, Philippines InterContinental® Singapore Robertson Quay Full-timeInterContinental Singapore Robertson Quay is seeking a dedicated Duty Manager to oversee the Front Office team under the Front Office Manager, ensuring a consistent luxury experience for guests and coordinating with all hotel departments. The successful candidate will lead staff, manage guest relations, ensure brand standards, and participate in recruitment...
-
Strategic Executive Secretary to Hotel Manager
7 hours ago
santo niño 1st, nueva ecija, Philippines The Fullerton Hotels and Resorts Full-timeThe Fullerton Bay Hotel Singapore seeks a skilled secretary to support the Hotel Manager. You will manage secretarial tasks, maintain meeting records, assemble agendas, and prepare confidential correspondence. You will coordinate travel, arrange venues, and handle communications across executive offices. You will also oversee document quality, issue...
-
Hybrid Front Office
3 days ago
santo niño 1st, nueva ecija, Philippines Wisely 98 Pte Ltd Full-timeWisely 98 Pte Ltd is seeking an Admin Executive to manage the front office at the Management Office, assist occupants with facility bookings, and handle receivables and invoicing. The role requires at least 1 year of related experience and the ability to communicate in Chinese. Hybrid work arrangement and standard benefits are provided. Salary is...
-
Front Office
19 hours ago
santo niño 1st, nueva ecija, Philippines Inter Island Group Full-timeJob Summary We are looking for a professional and service-oriented Front Office & Administration Executive to join a well-established corporate environment in Singapore. This role will be responsible for managing the reception area and providing welcoming experience to visitors and employees, while also supporting general office administration, facilities...
-
Equities Trader
4 days ago
Santo Niño 1st, Nueva Ecija, Philippines Trevose Partners Limited Full-time ₱1 - ₱2 ContractTrevose Partners Limited is seeking a professional in the Philippines to strengthen client relationships and execute accurately within a sales & trading environment. The role involves feeding market ideas, interpreting research, and coordinating client meetings.Ideal candidates have a finance degree, 4-6 years in front office or research, and fluency in...
-
Guest Experience Front Desk Specialist
3 days ago
Santo Niño 1st, Nueva Ecija, Philippines Amrise Hotel Pte Ltd Full-time ₱223,000 - ₱290,000 ContractAmrise Hotel Pte Ltd is seeking a Front Office Executive to ensure a smooth guest experience at the front desk. You will manage check-in/check-out, handle reservations, and respond to guest inquiries with a professional, welcoming demeanor.The role requires strong communication, good English proficiency, and comfort with hotel software. Shift-based,...
-
Santo Niño 1st, Nueva Ecija, Philippines ISS FACILITY SERVICES PRIVATE LIMITED Full-time ₱201,000 - ₱357,000 ContractFRONT OFFICE DESK AND FACILITYMANAGEMENT SUPPORTBe the face of a premium corporate officeand play a key role in creating an exceptional workplace experience. We are looking for a polished,service-oriented and highly organised Reception & Office AdministrationExecutive to manage our front-of-house experience while supporting the smoothday-to-day operations of...
-
Santo Niño 1st, Nueva Ecija, Philippines Private Advertiser Full-time ₱201,000 - ₱312,000 ContractJob description: Monday - Friday (9am-6pm) Location: Downtown core (walking distance from Raffles Place MRT) Requirement: Diploma or Degree in Hospitality, Hotel Management, Business Administration or a related discipline. Around 3–5 years of relevant experience in reception, front office, hospitality, office administration or workplace...
-
Compliance Executive
7 hours ago
santo niño 1st, nueva ecija, Philippines uSMART Securities Singapore Full-timeCompliance Executive, (AML & Transaction Monitoring) Location: SingaporeIndustry: Securities / Brokerage / Capital MarketsEmployment Type: Full-timeReporting To: Head of Compliance Role Overview The Compliance Executive, (AML & Transaction Monitoring) will support the firm's compliance and financial crime risk management framework, with primary...
-
ADMIN EXECUTIVE
3 days ago
santo niño 1st, nueva ecija, Philippines Wisely 98 Pte Ltd Full-timeJOB RESPONSIBILITIES Manage the front office at the Management Office and oversee its realization Assist Occupants in the booking of facilities and to monitor these bookings including providing reports Record receivables and undertake banking services for receivables and when directed to take action against arrears receivables Manage the process of...
