Manager – Recreation
2 weeks ago
Job Description
PRIMARY RESPONSIBILITIES- Responsible for all the sections under his/her supervision in the recreation, entertainment, sports and activities in the hotel.
- Supervises the staff conducting all activities, entertainment, and sports.
- Delegates work and assignments to the staff.
- Plans future activities.
- Prepares for publication a variety of brochures, posters, news releases, flyers, website and related communications regarding recreation programs.
- Develops, prepares, and justifies a budget for areas of responsibility.
- Responsible for entire recreation operations of the hotel.
- Responsible for all equipment under Recreation's care.
- Supervises the sports program and the sports center.
- Attends all meetings as required.
- Acts as M.C. at functions.
- Makes regular inspections of the area under direct supervision.
- Trains all new staff and provides regular training to all members of the sports team to improve job performance and meet hotel standards.
- Produces monthly reports on the operation of the department.
- Reports directly to and communicates with the Director of Rooms on all pertinent matters affecting Recreation.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Responsible for knowing the monthly Budgeted Income and Expenses and ensuring the department meets the targeted figures.
- Preparation of the departmental annual budget, including anticipated revenue and expenses for the Recreation area.
- To drive revenue initiatives using the resources of the hotel. Revenue opportunities will be capitalized from both hotel guests and the exploring of outside business opportunities.
- Develops and trains team members. Conducts on-the-job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member.
- Evaluates all Recreation team members after training-performance knowledge and potential.
- Oversees and checks that all Recreation team members are on duty at their station and involved in activities, projects, or guest interaction.
- Oversees monthly rosters of staff schedules.
- Interacts and is responsible for the safety of the guests and employees.
- Relays information on activities to guests.
- Contacts outside entertainers for work in the hotel and arranges their payment.
- Arranges and supervises all activities and entertainment for special occasions, e.g., Christmas and New Year.
- Arranges and supervises all activities connected to special requests for groups or other guests.
- Arranges and attends all Recreation functions.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit's brand and its values at all times. Establishes relationships and delivers an exceptional guest experience while promoting Thai graciousness.
- Communicates and fully embraces the Company's culture (our Vision, our Mission, and our Values), leads by example and cascades to all subordinates – "Proud to belong and to contribute."
- Ensures confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adheres to Dust Internet and E-mail policy. Ensures Hotel, Customer, and Staff information or transactions are kept confidential during or after employment with the company.
- Bachelor's degree with a major in Recreation, Leisure Management, or related field.
- At least 3-5 years of experience in hotel recreation, activities, or sports management.
- Excellent customer service skills, establishes and maintains effective working relationships with others.
- Fluent in English.
- Computer literacy.
- Good general health. Able to perform hard physical work, stamina to walk and stand for long periods, and the ability to participate in activities.
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