Payment Posting Specialist

4 weeks ago

Quezon City, National Capital Region, Philippines Intelassist Full time
Work Setup:

Hybrid (Night Shift)

Salary:

PHP 50,000/month

We are looking for a Payment Posting Specialist to join our growing team This critical role ensures accurate and timely posting of insurance and patient payments for a mental health medical billing company. The ideal candidate has exceptional attention to detail, experience in medical billing (preferably mental health), and a strong commitment to maintaining clean, reconciled financial records.

Key Responsibilities
  1. Payment Posting
    • Post insurance and patient payments, as well as adjustments, into the billing system with accuracy.
    • Apply payments to the correct accounts/invoices using EOBs/ERAs.
    • Handle bulk and manual payment entries for both electronic and paper remittances.
  2. Account Reconciliation
    • Reconcile daily deposits against payments posted.
    • Investigate and resolve payment discrepancies promptly.
  3. Denials & Underpayments
    • Identify and flag denials, underpayments, or overpayments.
    • Coordinate with the AR team to resolve payment-related issues.
  4. Refunds & Adjustments
    • Process refunds and adjustments per company policy and payer requirements.
    • Ensure all transactions are documented and authorized properly.
  5. Compliance & Documentation
    • Maintain accurate records of payment activities for audits.
    • Ensure strict adherence to HIPAA and financial compliance guidelines.
  6. Collaboration & Reporting
    • Collaborate with billing, AR, and client success teams.
    • Generate reports on payment trends, discrepancies, and performance metrics.
Qualifications
  • Bachelor's degree in a related field.
  • At least 5 years of experience related to Payment Posting.
  • Previous experience in medical billing; mental health billing is a strong plus.
  • Familiarity with EOBs, ERAs, and payment reconciliation.
  • Strong analytical and communication skills.
  • Detail-oriented with a high degree of accuracy.
  • Comfortable working night shifts (US time zone).

Join us and be part of a supportive and collaborative environment where your expertise helps drive clean, efficient revenue cycle processes.

WHY INTELASSIST? We grow together. We value your effort. We aim to empower you.

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