Travel Account

2 days ago

Cebu City, Central Visayas, Philippines Caldwell Communications Consultancy Philippines Full-time ₱201,000 - ₱279,000 Contract

Travel Account (CSR) - Pure Chat Support Agent - Open to all HS Grad

Caldwell Communications Consultancy Philippines

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

We’re hiring a Call Center Agent for Travel Account (CSR) - Chat Support.

Local and International Account. Open to High School & Senior High School graduates with or without BPO experience.

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast‑paced environment.

What We Offer:

  • Competitive salary + incentives
  • Paid training from Day 1
  • Supportive work environment

Requirements:

  • HS/SHS graduate (College preferred)
  • No BPO experience required
  • Basic computer skills
  • Customer-focused and willing to work onsite
  • Open to shifting schedules

Skills:

  • English Language
  • Customer Service
  • Problem Solving
  • People Skills

Government Mandated Benefits

  • Insurance Health & Wellness – Health Insurance, HMO
  • Free Meals, Sleeping Quarters

Professional Development

  • Maternity & Paternity Leave, Vacation Leave

Working Location

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • Withholds your ID
  • Requires you to provide a guarantee or collects property
  • Forces you to invest or raise funds
  • Collects illicit benefits
  • Or other illegal situations