Customer Service Representative | MASS HIRING
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Customer Service Representative - MASS HIRING
On-site - Makati
Job Description
Employee Recognition and Rewards
Holiday Gifts, Incentives
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
- Assist customers with inquiries and provide support via phone, email, and chat.
- Resolve customer issues efficiently while ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company promotions.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Excellent verbal and written communication skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a team-oriented environment and adapt to change.
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