Program and Community Coordinator

4 days ago


Manila, National Capital Region, Philippines WellAtSea Full time

About Us: WellAtSea Limited is dedicated to providing exceptional service to our clients, ensuring their needs are met through effective portfolio management and client engagement. We are seeking a dynamic Accounting Associate to join our team and manage client portfolios, oversee service delivery, and coordinate internal and external communications.

Job Description:

The Program and Community Coordinator will manage client portfolios and ensure the delivery of services in alignment with service-level agreements. This role involves overseeing client engagement, portfolio management, coordinating with internal teams, and providing timely progress reports.

Key Responsibilities:

  1. Coordinate all client engagements in collaboration with the Project Team Lead.
  2. Manage client portfolios to ensure effective communication and service delivery.
  3. Address client requests, initiatives, and platform concerns promptly.
  4. Facilitate communication between clients for vessel call scheduling.
  5. Lead weekly and/or monthly meetings, including preparing PowerPoint presentations and documenting meeting minutes.
  6. Coordinate client schedules and arrange meetings as required.
  7. Assist in managing office programs and maintaining a monthly or quarterly initiatives calendar.
  8. Collaborate with the Rewards Management team to facilitate the utilization of rewards in the Shop.
  9. Generate monthly and/or quarterly reports based on agreed-upon client requirements.
  10. Extract necessary data from platforms for reports and surveys.
  11. Oversee communications and poster creation for initiatives.
  12. Develop timelines and engagement plans in conjunction with the Team Lead.

Qualifications:

  1. Bachelor's degree in Business Administration, Marketing, Communications, Psychology, Fresh Graduate or a related field.
  2. Proven experience in project management, client management, or a similar role.
  3. Strong organizational and multitasking skills with a keen attention to detail.
  4. Excellent communication and interpersonal skills.
  5. Proficiency in Microsoft Office, especially PowerPoint and Excel.
  6. Ability to work collaboratively with cross-functional teams.
  7. Experience in data analysis and report generation.
  8. Creative problem-solving skills and the ability to handle multiple projects simultaneously.

What We Offer:

  1. A supportive and dynamic work environment.
  2. Flexible working hours and arrangements.

How to Apply:

  1. Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role. Please send your application to mgc@wellatsea.com with the subject line "Program and Community Coordinator Application - [Your Name]".
Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Health, Wellness & Fitness

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