Outbound Sales Representative
2 days ago
In the role of Outbound Sales Coordinator, you will be responsible for reaching out to potential and existing customers to schedule pest control appointments. The Outbound Coordinator will be office based.
Sales coordinators report directly to the Operations Manager.
The position is suited to those with frontline customer service experience, outbound call experience, and sales experience.
Key Responsibilities:
- Make outbound calls to existing prospective customers to offer pest control services
- Make outbound calls to prospective customers or leads to offer pest control services
- Follow up with customers who have shown interest in pest control services
- Enter customer details into CRM and Google Calendar
- Connect clients with Australian staff where support is required
- Maintain a high standard of customer service
- Identify and report continuous improvement opportunities
- Receive inbound calls during high volume periods
- Additional tasks as requested
- Excellent verbal and written communication
- Computer literate and able to adapt to new systems
- Excellent organisational skills
Experience Requirements:
- Minimum 5 years related work experience
- Proven attention to detail
- A positive attitude and a proactive approach to solving problems
Education / Qualification Requirements:
- College Graduate (Business/Sales Degree preferred)
Mid-Senior level
Employment typeFull-time
Job functionCustomer Service and Sales
IndustriesOutsourcing and Offshoring Consulting
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