Team Leader CAC

3 weeks ago

Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time
Overview

Join to apply for the Team Leader CAC role at A.P. Moller - Maersk.

Maersk is a global leader in integrated logistics with a long history of industry leadership. We value diversity, collaboration, and continuous learning, and strive to reflect and serve our customers through our people. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. We are pursuing cutting-edge technologies and opportunities on a global scale to create a brighter, more sustainable future with Maersk.

We Offer This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will interact daily with colleagues internationally, developing your professional skills in a global environment. We provide support to help you shape your own career by achieving expertise and learning on the job.

Key Responsibilities
  • Develop a professional and customer-focused team through role modelling, leadership and coaching.
  • Engage with stakeholders and conduct direct engagement with customers as required.
  • Drive commercial intelligence within the team.
  • Attend regular or ad-hoc joint sales calls with sales teams to provide better service to customers.
  • Drive continuous improvement of process performance and team efficiency.
  • Provide support to global and local initiatives and projects.
  • Actively contribute to the local management team and share views.
  • Generate ideas to further improve team, department performance and customer experience.
  • Manage 15-20 FTEs, Process Experts (Spanish speakers).
Who we are looking for
  • Leadership experience with team management.
  • Experience with CAC OTCX (Central America, Andina, and Caribbean Sea Area) is an advantage.
  • SME levels are acceptable.
  • Bachelor's degree.
  • Fluency in Spanish is a plus but not required.
  • Engaging and able to handle pressure.
  • Relevant experience in Shipping, Logistics, Forwarding, or Supply Chain Operations is a plus.
  • Experience in BPO setups or other industries is acceptable.
  • Able to work permanent night shift and hybrid setup.
  • Open to work in Pasig City.

Maersk is committed to a diverse and inclusive workplace and is an equal opportunities employer. We welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability, pregnancy or parental leave, veteran status, gender identity, genetic information, or other protected characteristics.

We are happy to support accessibility needs during the application and hiring process. If you need special assistance or accommodations, please contact


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