Financial CSR

4 days ago

Iloilo City, Western Visayas, Philippines Gratitude Philippines Full-time ₱201,000 - ₱223,000 Contract

Financial CSR - HGS Iloilo - 18K-20K - Onsite - 1 Year BPO Exp Required*

*Company:*

HGS - Hinduja Global Solutions - Iloilo City

*Location:*

Iloilo City - Work Onsite (WFO) - Virtual Interview Available

*Account:*

Financial Account

*Industry:*

BPO / Financial Services

*Work Setup:*

Onsite | Full-Time | Shifting Schedule

*Salary:*

PHP 18,000 to PHP 20,000 Salary Package

*Vacancies:*

Multiple Vacancies - Urgent Hiring

*About the Company:*

HGS Iloilo is hiring for Financial Account. Open for candidates with at least 1 year BPO experience. Earn PHP 18K to 20K while building your career with a leading global BPO company.

*Job Description:*

We are looking for Customer Service Representatives to join our Financial Account in Iloilo City. Fast virtual interview process

*Key Responsibilities:*

  • Provide excellent customer support for financial account customers
  • Handle customer inquiries with professionalism and empathy
  • Collaborate with team members to deliver quality outcomes
  • Troubleshoot issues and ensure high customer satisfaction and CSAT
  • Meet performance metrics, KPIs, and quality standards

*Qualifications:*

  • High School Graduate (old curriculum) / Senior High School Graduate / College Graduate
  • With at least 1 year BPO experience
  • Good English communication skills
  • Strong problem-solving and customer service skills
  • Willing to work onsite in Iloilo City
  • Amenable to shifting schedule including nights, weekends, and holidays
  • Can start ASAP

*Benefits & Perks:*

  • PHP 18,000 to PHP 20,000 competitive salary package
  • HMO + Life Insurance + Government-mandated benefits
  • Paid training from Day 1
  • Clear career growth and promotion opportunities
  • Virtual interview available, apply from home
  • Stable onsite work in Iloilo City