ePayment CX Specialist — Malaysia Relocation

3 days ago

Cebu City, Central Visayas, Philippines TDCX Malaysia Full-time

TDCX Malaysia is seeking a Customer Service Specialist for the ePayment account, with relocation to Malaysia. You will handle inquiries via phone, chat, and email, verify merchant details, and ensure compliance while delivering high-quality user experiences.

The role requires strong English proficiency and experience in BPO or financial services. You will work in a globally expanding team, supporting diverse merchants and maintaining ISO 9001 / ISO 18295-1 standards.