ePayment CX Specialist — Malaysia Relocation
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TDCX Malaysia is seeking a Customer Service Specialist for the ePayment account, with relocation to Malaysia. You will handle inquiries via phone, chat, and email, verify merchant details, and ensure compliance while delivering high-quality user experiences.
The role requires strong English proficiency and experience in BPO or financial services. You will work in a globally expanding team, supporting diverse merchants and maintaining ISO 9001 / ISO 18295-1 standards.