Associate Quality System Specialist

2 weeks ago


Taguig, National Capital Region, Philippines Medtronic Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

The Associate Quality Systems Specialist will be a part of the Post Market Business Team responsible for complaint handling. This role will support end-to-end process of product complaint information, working with internal stakeholders located in Japan and other countries.

Responsibilities may include the following and other duties may be assigned:

  • Complaint intake & Assessment
  • Translation of documents
  • Customer Communication to record and handle complaints
  • Process the event within the complaint database as per instruction.
  • Field Corrective Action documentation

Required Knowledge and Experience:

  • Bachelor's degree is a must for this role
  • 2 years of relevant experience is preferred. Fresh Graduates with learning agility and experience using MS Office will be considered
  • Able to communicate in both English and Japanese (N3 or above certification) as the role will require communication with stakeholders from Japan
  • Proficiency in MS Office Tools – MS Outlook, Excel, Word, Share point, PDF
  • Ability to process data accurately and promptly per instruction

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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