Customer Service Representative-Fraud Account
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Customer Service Representative-Fraud Account
Stark Asia Solutions Inc.
On-site - Taguig Fresh Graduate/Student High/Senior High School Full-time
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Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Insurance Health & Wellness
HMO
Work-Life Balance
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Fraud Prevention Customer Service Representative-BGC
Start Date: July 7
Oniste
Graveyard shift
Job Overview:
As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts will consist of using effective 2 of 3 relationship building skills to partner with the customer and help problem solve to prevent fraud. You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer. Our efforts focus on protecting the client’s brand reputation and creating a positive customer experience.
Qualifications:
- High School Diploma or its equivalent
- Open for Fresh Grad
- 1 year of call center collections, customer service, or telemarketing experience preferred
- Proficiently communicate verbally and in writing with customer using the English language