Store Coordinator
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Responsibilities
- Accepts jobs for repair, made to order, bag and shoe repair, bag cleaning, bag restoration, dry cleaning and sells essentials, sexy sole and linen spray.
- Receives, document and facilitate order from the customers.
- Monitors the due dates on both contracted jobs and claimed jobs using the daily monitoring worksheet or desktop.
- Maintain a logbook on the in and out of items.
- Submit/send email the following reports to the Head Office/Accounting at the end of the day: a. Customer contracted for; b. Claimed form; c. Summary of transfer of jobs from stores (if any); d. Summary of credit cards sales slip (if any); e. Deposit slip; f. Attachment (Job Order, Official Receipt, Claimed stub etc.).
- Ensures that the above-mentioned documents are properly submitted to the Head Office.
- Submit weekly and monthly report of repairs and MTO with the updated payments status including the tie up store like RMSI, Debentures, 7FAM and others.
- Responsible in monitoring the sewer’s production report to be submitted daily.
- Distribute jobs among sewers in order for them to meet their quota.
- Receives and remit payments/collection from the customer.
- Check stores daily sales report and ensure that store’s monetary funds are properly kept.
- Make sure to have enough change fund.
- On a monthly basis, check/monitors accounts receivables of unclaimed items.
- Inform the client as to the status of the items to avoid complaints.
- Immediately inform the Head Office for any discrepancy.
- Attends to customer complaint and attends their inquiries regarding promotions.
- Responsible in monitoring and handling the petty cash and change fund and ensures that this is properly replenished.
- Ensure that the sewer met the daily quota of five thousand five hundred pesos (Php 5,500).
- Monitors store’s operating expenses and keeping cost in line according to company’s budget guidelines and allowance.
- Conducts visit to different fashion shops or boutiques within the area to promote the company by giving out referrals slips.
- Ensure that all Store Operations Policies and Procedures are being implemented.
- Send sales report at the end of the day in SC Messenger Group.
- Oversee the general appearance of the store.
- Cross sell products and services of the company.
- Strong commitment to delivering an exceptional shopping experience.
- Experience in customer service, sales, or operations is highly beneficial.
- Typically requires 1–3 years in a retail setting, preferably with leadership or supervisory experience.
- Ability to collaborate effectively with diverse groups of people.
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