Network Operations Engineer

2 days ago

Davao City, Davao, Philippines Globe Telecom, Inc. Full time

Network Operations Engineer page is loaded

Network Operations EngineerApply locations Davao time type Full time posted on Posted Today job requisition id R0000017829

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job DescriptionProvide first level maintenance and 24/7 Surveillance of Fixed Core, Transport and Access Networks including relevant OSS, Backend Systems, Ancillary facilities and Environmental support systems necessary for the delivery of existing and future services using Network Management Systems and Operational Support tools within its respective coverage based on geographic area and/or type of network. Proactively monitor network and KPI threshold crossing alarms and endorse dispatch to appropriate resolving teams. Supply information for broadcast to communications management.

Fault Management
1. Performs 1st level troubleshooting of trouble tickets for outages and quality.
2. Provides Logical Assistance to ANM, Tier2 for all domains within Access Network AOR.
3. Investigates anomaly in HW/SW, Capacity, Configuration Issues and coordinates with Tier2 for 2nd level support / vendor support / engineering support.
4. Ensures ticket is issued and assigned to appropriate section.
5. Monitors clearing and assures closure of ticket in timely manner with minimum requirement of details for Network Fault Analytics and Regional Performance.
6. Performs vertical and horizontal escalation during instances of network outages or degradation in the region.
7. Provides regular and timely information on the status of resolution of outages and quality degradation.
8. Flags the section if ongoing restoration is at risk of meeting restoration standards
9. Addresses service issues and assures their resolution is implemented.
10. Performs service restoration activities such as resetting, rehoming and rerouting when outages or degradation occur.
Configuration Management
1. Implements emergency change requests and activities

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

#J-18808-Ljbffr

  • Network Operations Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeNetwork Full time ₱900,000 - ₱1,200,000

    Network Operations Center Engineer RoleWe are seeking entry-level engineers to join our fast-growing NOC-as-a-Service team. As a NOC Engineer, you will monitor networks and systems, handle incident tickets, coordinate with field engineers, and ensure smooth operations for global clients.Key Responsibilities:Monitor systems, networks, and tools to ensure...

  • Senior Network Operations Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeNetworkOperations Full time ₱40,000 - ₱50,000

    Network Operations Center EngineerWe are seeking a highly skilled Network Operations Center Engineer to join our team. As a key member of our operations group, you will play a critical role in ensuring the smooth operation of our network.Job Description:This position involves monitoring and acknowledging alarms, creating fault tickets, performing first-line...

  • Technical Engineer

    1 week ago

    Davao City, Davao, Philippines GTB INDUSTRIAL NETWORK INC DAVAO Full time $40,000 - $80,000 per year

    ShareJob DescriptionDescriptionWe are seeking a detail-oriented and skilled Technical Engineer to join our team. The Technical Engineer will be responsible for providing technical support, troubleshooting issues, and ensuring the successful implementation and maintenance of systems and technology solutions. This role requires a strong understanding of...

  • Highly Experienced Network Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeSeniorNetworkEngineer Full time $95,000 - $115,000

    As a senior network engineer, you will be responsible for ensuring the smooth operation of our global network environment.Key to this role is providing operational support and technical expertise in designing and implementing new offices or integrating network technologies. This involves close collaboration with demand or project managers and using network...

  • Global Network Operations Center

    1 week ago

    Davao City, Davao, Philippines Bso Ireland Limited Full time $40,000 - $60,000 per year

    ***JOB IS OFFICE-BASED IN DAVAO CITY, PHILIPPINES*** Role: The Service Assurance Team is at the heart of BSO, ensuring that the services the customers have bought are delivered and maintained to the highest levels of availability and quality. This involves dealing with our customers and suppliers on a day to day basis ensuring we exceed expectations across...

  • Network Administrator

    1 week ago

    Davao City, Davao, Philippines OneSource Global Full time $104,000 - $130,878 per year

    TheNetwork Administratoris responsible for designing, implementing, maintaining, and securing the organization's network infrastructure. This includes LAN, WAN, wireless, VPN, firewalls, and other network devices. The role ensures reliable connectivity, optimal performance, and network security across all systems and endpoints. The Network Administrator also...

  • Network Administrator

    4 days ago

    Davao City, Davao, Philippines OneSource Global Full time

    The Network Administrator is responsible for designing, implementing, maintaining, and securing the organization's network infrastructure. This includes LAN, WAN, wireless, VPN, firewalls, and other network devices. The role ensures reliable connectivity, optimal performance, and network security across all systems and endpoints. The Network Administrator...

  • Regional Network Operations Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeFieldMaintenance Full time ₱1,800,000 - ₱2,200,000

    Job Profile OverviewThis position is responsible for overseeing the successful transition of network operations from the transitional phase to the operational phase.Key Responsibilities:Coordinate and complete preliminary preparations for network operation.Implement a comprehensive acceptance plan to ensure seamless acceptance and stable operation...

  • Network Infrastructure Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeAnalytical Full time ₱4,000,000 - ₱5,000,000

    Job OverviewNetwork Operations Engineer RoleThis position is responsible for providing first-level maintenance and 24/7 surveillance of fixed core, transport, and access networks.Key Responsibilities:Proactively monitor network and KPI threshold crossing alarms to dispatch resolving teams.Supply information for broadcast to communications management.Perform...

  • Senior Enterprise Network Specialist

    4 days ago

    Davao City, Davao, Philippines beBeeNetworkAdministrator Full time ₱781,920 - ₱1,024,794

    The Network Administrator is responsible for designing, implementing, maintaining and securing an organization's network infrastructure. This includes LAN, WAN, wireless, VPN, firewalls and other network devices.Key ResponsibilitiesInstall, configure and maintain routers, switches, firewalls and wireless access points.Monitor network performance,...