Payment Operations Specialist

7 days ago

Makati City, National Capital Region, Philippines Aon Hewitt Full time

Payment Operations Specialist

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Collections
  • Prepares monthly detailed AR as reference of collection and sending of payment reminder to Intercompany Counterparts/Clients/Insurers.
  • Follow up status of those accounts paid directly and with collection advice to Insurers/Carriers.
  • Requests status of accounts with unsubmitted 2307 certificate to Insurer as well as the unpaid variances due to credit memo.
  • Prepares collection forms and payments advice for Direct and Regular accounts.
  • Coordinates with Insurers/Carriers for pick-up of payments.
Reconciliation
  • Assists clients/insurers in reconciling of accounts if there are discrepancies.
  • Checks Intercompany, Insurer's/Provider's AR records vs. Aon's AR, monthly.
  • Coordinates with Insurers/Providers on the discrepancies of client's payables.
  • Coordinates with BUs on the discrepancies and reminds them for unbooked transactions.
  • Ensures escalation of accounts with issues and concerns to Team Leaders.
Posting of Fee/Commission/NA and Other Activities
  • Reconciles all Fees/Commissions/NA collections prior to posting of payment.
  • Requests status of unbooked Fee/Comm/NA from Account Management Team.
  • Prepares schedule of unapplied commission payments from various Insurers prior to posting.
  • Reconciles AR variances to Internal and External clients.
  • Follow up payment updates and verify details/invoices for schedules of commission, payment deposits and Cash on account from brokers.
  • Prepares request of Intercompany payables.
  • Meeting with different Brokers Unit Department and Insurers.
  • Provided feedback on queries of internal and external clients.
Month End Closing
  • Prepares summary for application of COA, CN to DN, unapplied withholding tax, minimal balances.
  • Ensures posting remittances and withholding tax.
  • Prepares journal entry adjustments such as COA/wtax application, CN to DN, offsetting of intercompany AR/AP.
  • Review and validate expected provision for the month.

How this opportunity is different

We are looking for a dedicated individual to join us as a Payment Operation Specialist at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.

This role is focused on supporting internal colleagues and external partners in the delivery of value to clients. Responsibilities will require you to think creatively to develop new and innovative strategies for clients by generating and presenting valuable and concrete insights that are relevant to their needs and to the wider Aon business.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Skills and Experience that Will Lead to Success

  • Candidates with an undergraduate degree (graduate of any 4-year course).
  • Experience working in an insurance, financial services, or management consulting will be viewed advantageously.
  • Highly proficient in MS Word, Excel, and PowerPoint.
  • Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
  • Able to communicate clearly, both verbally and in writing.
  • Personable and able to build and maintain relationships with internal and external stakeholders.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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