Anaplan AMS Consultant

2 weeks ago

Cebu City, Central Visayas, Philippines VISEO Full time

We are seeking a skilled and experienced AMS Consultant to join our L2 S&AS Supply team. The ideal candidate will possess a strong functional and technical background, with a particular focus on supply chain management processes and AMS (Application Management Services) activities.

Responsibilities:

  • Provide functional and technical support for supply chain management processes, including general knowledge of supply chain notions such as Distribution, Allocations, Demand Management, Forecasting, Pricing, and Replenishment.
  • Utilize and manage Opcon scheduler, ETL processes, SQL databases, and BLOB management to support supply chain operations.
  • Handle incident management, perform root cause analysis, and ensure user proximity to address and resolve issues promptly.
  • Manage problem management processes and follow up on action plans to ensure continuous improvement and issue resolution.
  • Escalate issues as necessary to ensure timely resolution and maintain service levels.
  • Collaborate closely with users to understand their needs and provide effective solutions.
  • Maintain and improve the overall performance and reliability of supply chain applications.

Profile:

Educational Background

  • Bachelor's degree in supply chain management, Information Technology, or a related field.

Required Skills

  • General knowledge of supply chain notions: Distribution, Allocations, Demand Management, Forecasting, Pricing, Replenishment

Technical Skills

  • Experience working with Opcon scheduler
  • Good understanding and experience in ETL processes
  • Basic to Intermediate level of SQL scripting skills
  • Understands and has experience with BLOB management

AMS Experience

  • Experience with Incident management
  • Has good understanding and experience in Root cause analysis techniques
  • Has an understanding of user proximity
  • Has good skills and experience in problem management
  • Has experience creating action plans and ensure follow-ups
  • Has good proven experience in escalations

Good to have skills

  • Knowledge in Anaplan

Soft Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.

About us:

VISEO is a Global Technology Company established in 1999 with our HQ located in France. The Singapore office serves as VISEO Asia Pacific Japan (APJ) headquarters, with additional offices in Australia (Brisbane, Melbourne, Sydney), China (Beijing, Shanghai, Shenzhen), Hong Kong, India, Indonesia, Japan, Malaysia, Philippines (Cebu, Manila), to address projects in the region.

VISEO uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new uses and compete with new players who change the rules of the game. With more than 2,700 employees globally, our worldwide presence best meets clients' needs through supporting global rollouts.

If you are interested in joining us, VISEO ensures the development of your skills by having regular exchanges with peers, coaching by a technical mentor, and official certification with our partners, such as but not limited to: SAP, Salesforce.com and Commerce Cloud, Docker, Azure, AWS, Anaplan, Cegid etc.

In addition, you will have fun while challenging yourself, participating in agile projects, external events and conferences, and internal technical communities, which will contribute to your career growth

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology, Consulting, and Supply Chain

Industries: IT Services and IT Consulting and Transportation, Logistics, Supply Chain and Storage

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