
Risk, and Compliance Specialist I
13 hours ago
Risk, and Compliance Specialist I - US&C ASR Uber Mabalacat, Central Luzon, Philippines Join to apply for the Risk, and Compliance Specialist I - US&C ASR role at Uber About The Team Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with – it's an organisation that touches every part of Uber About The Role You will be at the forefront of rebuilding Uber to be a brand not only known for its outstanding product, but for its awesome customer service. You will deliver only the best customer service for riders and partner-drivers globally across multiple support platforms: email, live chat, instant messaging, and phone. Be the charming, natural problem-solver our customers will love. You understand them and will do your best to reach the resolution needed. You will cause riders to continue riding, and partner-drivers to continue operating on the platform. You will also be the reason that customers will rave about the brand and will advocate for us to get more people to be users of the app. Be goal-oriented, not only for the company and for our vision, but also your career. As you grow within the organization, you will proactively share how you think we could improve the way we do things and drive these changes – after all, in Uber, we adopt new ideas and constant change. Your Impact In Role Respond to account take over, fraud related concerns via email/phone Multi-task and meet the responsibilities end of the day Suggest and make recommendations for process improvements/changes Escalate concerns/issues to ensure better manage customer experience The Experience You'll Bring Basic Qualifications Work experience in high energy, productive environment Excellent in both written and spoken English Exceptional comprehension skills Highly proficient in using computers (typing, quickly navigating between various tools) and software Excellent problem-solving skills, ability to connect effectively what users are asking for with answers to their true issues Passion for creating support experiences that exceed users' expectations Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users To be an Uber evangelist – you care passionately about the product and getting others excited to ride and partner with Uber Willing to be moved from time to time to other projects and accounts or where the business needs them Willing to work on different shifts, totaling 40 hours per week, including weekends, holidays, and weekly evening shifts Preferred Qualifications A bachelor's degree from any field Work experience in customer-centric industries (ex. Hotels, airlines, banking) Extensive experience dealing with different markets (countries) and a good understanding of cultural differences Seniority level Mid-Senior level Employment type Full-time Job function Finance and Sales References and follow-up: Referrals increase your chances of interviewing at Uber by 2x. Get notified about new Compliance Specialist jobs in Mabalacat, Central Luzon, Philippines . #J-18808-Ljbffr
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Operations Specialist II/Project Specialist I
13 hours ago
Mabalacat, Philippines ENGIE UK Full timeOperations Specialist II / Project Specialist I (For Pooling - Q4) ENGIE UK Mabalacat, Central Luzon, Philippines OPERATIONS SPECIALIST II SUMMARY: This position is responsible to review accounts for accuracy and resolve bill payment edits of various levels of complexity. Using multiple systems, the role resolves pre-identified errors in bills and sends...
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Sr Analyst, Sales Compliance
4 weeks ago
Mabalacat, Philippines Asurion Full timeOverview PURPOSE AND DESCRIPTION: The Senior Compliance Analyst is a lead member of the Compliance Operations team and demonstrates an advanced understanding of risk evaluation and internal processes to inspect and report sales behaviors. They serve as a compliant sales subject matter expert for cross-functional initiatives across all selling channels. The...
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COE Specialist I
1 week ago
Mabalacat, Central Luzon, Philippines Uber Full time ₱900,000 - ₱1,200,000 per year#Greatmindsdontthinkalike:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The TeamCommunity...
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Senior Delivery Consultant
3 weeks ago
Mabalacat, Philippines Hamilton Barnes Associates Limited Full timeOverview Ready to shape enterprise security strategies at scale? Join a global cloud leader recognised for delivering secure, scalable, and innovative services that empower organisations worldwide. With a reputation for advancing digital transformation while maintaining the highest standards of trust and compliance, the organisation continues to redefine how...
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Mabalacat, Central Luzon, Philippines ENGIE UK Full time ₱900,000 - ₱1,200,000 per yearOPERATIONS SPECIALIST II SUMMARY:This position is responsible to review accounts for accuracy and resolve bill payment edits of various levels of complexity. Using multiple systems, the role resolves pre-identified errors in bills and sends consolidated bills for payment. This role also contacts vendors to manage critical tasks and requires some direct...
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COE Specialist I
3 days ago
Mabalacat, Central Luzon, Philippines Uber Full time ₱900,000 - ₱1,200,000 per year#Greatmindsdontthinkalike:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The TeamCommunity...
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COE Specialist I
3 days ago
Mabalacat, Central Luzon, Philippines Uber Full time ₱900,000 - ₱1,200,000 per year#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the Team Community...
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Sales Compliance Analyst
3 weeks ago
Mabalacat, Philippines Asurion Full timeOverview Asurion Mabalacat, Central Luzon, Philippines Join to apply for the Sales Compliance Analyst role at Asurion PURPOSE AND DESCRIPTION: The Compliance Analyst (CA) is a senior member of the team and a departmental compliance lead. The CA demonstrates an advanced understanding of risk evaluation and internal processes to inspect and report sales...
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Mabalacat P, Philippines Engie Full time ₱250,000 - ₱450,000 per yearOPERATIONS SPECIALIST II SUMMARY:This position is responsible to review accounts for accuracy and resolve bill payment edits of various levels of complexity. Using multiple systems, the role resolves pre-identified errors in bills and sends consolidated bills for payment. This role also contacts vendors to manage critical tasks and requires some direct...
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Compliance Assistant Manager
1 week ago
Mabalacat, Philippines Start-Up Management Inc. Full timeCompliance Assistant Manager Working Mode: Remote Employment Type: Full-Time Language: English Key Responsibilities: Supervise and support the team in managing daily tasks, including confirming fraud-related activities and escalating cases to the Manager for approval when necessary. Generate and share weekly and monthly reports on withdrawal transactions...