Building Management System Engineer

Job Description Since our founding in 2017, Willow has grown from a start‑up in Australia to serving customers around the globe. Our product offering digitizes the building world for a better world. We make our customers' buildings work smarter for them and the environment. You will be joining a team of performance‑driven Willowers, backed by the most advanced technology the built world has ever seen. Willow is looking for an individual who is passionate about infrastructure technology and possesses expertise in building systems, Fault Detection & Diagnostics, data analytics, and a desire to transform the built environment. As a Deployment & Activation Coordinator in the live data team, your primary role will be to deploy the Willow platform for customers so they can understand how best to operate and optimize their building systems. You will utilize your understanding of Fault Detection and Diagnosis to map and tag assets. Responsibilities Work with Delivery Project Managers and Engineers across all stages of the project including Pre‑Integrations and Discovery, IoT Integrations and Data Acquisition, and Data Tagging (Classification and 3D Geometry Modelling). As a Subject Matter Expert, support product, software development, customer support, and customer success teams in activities such as knowledge sharing and training sessions, product testing and validation, troubleshooting, etc. Review project documentation and produce required documents such as network topologies or similar diagrams. Perform data tagging and skill activation across multiple sites and run quality assurance reviews to ensure data collected from the different subsystems is accurate. Review data in our platform through a front end, database, or API and compare it against other applications. Ensure all data collected and sent through to the Willow platform is of the highest quality and accuracy – a core responsibility of Willow Services and key to our success. Use industry knowledge and understanding of building systems to create building digital twins that serve as the platform for Activate Technology analytics. Partner with other Willow teams to support customer‑facing discovery sessions and/or workshops to define scope and requirements. What We Are Looking For 3+ years of experience in Building Automation Services or similar. Mechanical Engineering or Electrical Engineering qualifications are viewed favorably, but a strong eagerness to learn new technology is more important. A solid understanding of typical building technology such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT devices, and network access controls and security technologies. Fault Detection & Diagnostics and troubleshooting skills in Building Automation/Energy Management Systems are required. Understanding of technical documentation like network topology, wiring diagrams, points lists, operational manuals and functional descriptions for multiple systems such as BMS, EMS, Security, Lighting, etc. Intermediate to advanced MS Excel or MS SQL preferred. Excellent fault‑finding and technical problem‑solving skills. Enthusiastic, flexible, energetic and highly motivated, with a keen desire to learn and develop skills and knowledge across Fault Detection & Diagnostics technologies. Benefits and Working Conditions By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid options, and parental leave for those growing families. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. We also provide cool discounts on shopping and services. AI Hiring Disclosure We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Job Details Role Level: Associate – Work Type: Full‑Time – Country: Philippines – City: Manila – National Capital Region Job Function: Engineering – Company Industry: Software Development – Sector: Software Development #J-18808-Ljbffr