Current jobs related to Order Management Associate - Makati - Continental

  • Order Management Associate

    2 weeks ago

    Makati, Philippines Cooee Inc Full time

    DAYSHIFT | Fulltime | Makati (Hybrid) About the Role We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions. You will be joining a fast-growing online division, who will be responsible for assisting customers through...

  • Order Management Associate

    1 week ago

    Makati City, National Capital Region, Philippines Continental Full time ₱1 - ₱2 per year

    Your tasksAccurately enter orders manually into SAP.Ensures that electronic orders flow into the system as intended.Resolve order conflicts (pricing, terms, products) and monitors orders through shipment.Ensure order fulfillment (stock availability, order status, document requests, etc.)Correct EDI or Electronic order errors to root-causeHandle specialized...

  • Order Management Associate

    3 days ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time

    The Role: DAYSHIFT | Fulltime | Makati (Hybrid)About the RoleWe have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.You will be joining a fast-growing online division, who will be responsible for assisting customers...

  • Order Management Associate | SPG

    4 weeks ago

    Makati, Philippines Trends Group, Inc. Full time

    Purpose This position is responsible for the timely fulfillment of sales orders for clients. The position is will also focus on ensuring that order processing and procedures are communicated and adhered to. Duties and Responsibilities Processes entry level orders ensuring customers receive exactly what they ordered in a timely manner. Facilitate order...

  • Order Management Associate

    7 days ago

    Taguig, Makati City, Metro Manila, Philippines Continental Full time ₱30,000 - ₱60,000 per year

    Company Description Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia) Job Description Manage queues and cases (customer orders and inquiries) from Answer customer inquiries completely and accurately Accurately enter orders manually into SAP. Ensures that...

  • Order Management Associate

    7 days ago

    Taguig, Makati City, Metro Manila, Philippines Continental Full time ₱1,200,000 - ₱2,400,000 per year

    Company Description Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia) Job Description Accurately enter orders manually into SAP. Ensures that electronic orders flow into the system as intended.  Resolve order conflicts (pricing, terms, products) and monitors...

  • Order Processing Associate

    1 week ago

    Makati City, National Capital Region, Philippines Reckitt Full time ₱250,000 - ₱500,000 per year

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

  • Order Management Assistant

    1 week ago

    Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱400,000 - ₱800,000 per year

    I. PURPOSEThis position is responsible for the timely fulfillment of sales orders for clients. The position is will also focus on ensuring that order processing and procedures are communicated and adhered to.II. DUTIES AND RESPONSIBILITIESProcesses entry level orders ensuring customers receive exactly what they ordered in a timely mannerFacilitate order...

  • Order Management Manager

    1 week ago

    Makati City, National Capital Region, Philippines ADVANCE Full time ₱1,200,000 - ₱2,400,000 per year

    Company IntroductionADVANCE.AIis a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management and digital lending solutions, it currently partners over 700 enterprise clients across banking, financial services, fintech, payment,...

  • Ordering Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Chevron Full time $60,000 - $80,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

Order Management Associate

4 weeks ago

Makati, Philippines Continental Full time

Order Management Associate – Continental – Makati, National Capital Region, Philippines Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia). Responsibilities Accurately enter orders manually into SAP. Ensure that electronic orders flow into the system as intended. Resolve order conflicts (pricing, terms, products) and monitor orders through shipment. Ensure order fulfillment (stock availability, order status, document requests, etc.). Correct EDI or electronic order errors to root‑cause. Handle specialized customers and tasks with specific instructions and requirements. Handle simple claims like undershipping, overshipping, customer errors that require straightforward credit/debit or return. Handle more complex claims like annual returns and freight claims. Answer inbound calls for routine inquiries. Make outbound calls for routine inquiries, verification, clarification, etc. Understand and effectively recommend products and solutions to customers; offer alternative products or solutions to meet customers’ needs. Use catalogs and software programs to provide recommendations and solutions to unique customer inquiries. Perform SAP transactions to log, check order status, quote price and availability and provide product information to customer. Coordinate with various departments such as pricing, supply chain, master data, etc as needed to completely answer customer inquiries. Function as universal back‑up specifically for specialized accounts/tasks. Resolve complaints and conflicts as they relate to keeping customers satisfied; communicate issues to management and work to resolve/settle disputes within company guidelines/policy. Seek to understand and identify new ways to offer value added services to customers; complement and work in tandem with various ContiTech departments to improve customer experience. Identify process improvement opportunities and lead projects designed to implement the targeted improvements. Own and maintain work instruction documents year to year. Become familiar with the customer service technology infrastructure in order to ensure best practices are used to optimize customer service processes and customer satisfaction. Qualifications Bachelor’s degree or equivalent. 0–5 years of experience in Customer Service, Order Management or Supply Chain roles. Order Management or Supply Chain Management experience required. Small group project or process improvement initiative. At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market. Additional Information Hybrid work setup. HMO upon hire. Values‑based culture. Work‑life balance. Learning Opportunities. #J-18808-Ljbffr