Salesforce Development Lead

Salesforce Development Lead (MOPS Development Lead) Say hello to possibilities. We’re RingCentral, a $2 billion global leader in cloud‑based communications and collaboration software. Technical Leadership (40%) Design and implement Apex solutions for Demand Funnel and Campaign attribution workflows Develop and maintain custom Lightning components for third‑party SFDC vendor integrations Build robust API integrations between Salesforce and marketing tools (e.g., Marketo, 6sense, Clay, Sendoso) Write complex SOQL queries and reports for campaign performance analysis, lead attribution reporting, and historical data fixes Platform Management (30%) Manage Salesforce release cycles including scheduled sandbox refreshes, production deployments (weekly), and hotfix procedures Oversee data quality initiatives including field utilization analysis, implementing validation rules, and managing 200+ custom fields Maintain system performance by monitoring governor limits, optimizing triggers/flows, and managing API call volumes Execute large‑scale data operations using Data Loader, Workbench, and ETL tools for migrations involving 100K+ records Partner with IT CRM to implement and maintain a security model including 50+ permission sets, sharing rules, and integration user configurations Team & Stakeholder Management (30%) Lead a team of 2‑3 Salesforce developers, conducting code reviews, providing technical mentorship, and managing sprint planning Coordinate with Marketing Operations stakeholders to translate business requirements into technical specifications with clear acceptance criteria Manage vendor relationships for technical implementations Provide 24‑hour SLA support for critical production issues affecting lead flow, campaign execution, or revenue attribution Required Qualifications Core Salesforce Development 5+ years of Apex development including triggers, batch classes, scheduled jobs, and REST/SOAP callouts Proficiency in Lightning Web Components (LWC) and Aura framework for custom UI development Advanced SOQL/SOSL expertise including aggregate queries, relationship queries, and performance optimization Experience with Salesforce DX, Git version control, and CI/CD pipelines (Jenkins, GitHub Actions) Integration & Data Management API development experience with REST/SOAP, OAuth 2.0, webhooks, and middleware platforms (MuleSoft, Workato) ETL expertise with tools like Talend, Alteryx, or custom Python/Node.js scripts Database skills: Experience with large‑scale data migrations (1M+ records) Monitoring and logging: Experience with native Salesforce Event Monitoring Preferred Qualifications Marketing Technology Stack Marketing automation platforms: Marketo or HubSpot integration experience Lead management: Understanding of lead scoring models, attribution logic, and funnel conversion metrics Analytics tools: Experience with Tableau CRM, or similar BI platforms Bachelor’s degree in Computer Science, Information Technology, or related field Additional Salesforce certifications: Marketing Cloud, CPQ Specialist, or System Architect Agile/Scrum experience with JIRA, managing 2‑week sprints What we offer: Comprehensive HMO package (medical and dental) Personal Time Off Leaves Quarterly Performance Bonus Employee Assistance and Wellness Programs RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By completing your application for this role, you: Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities Have read and agreed to our Data Privacy Policy #J-18808-Ljbffr