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Customer Service Representative

2 months ago

Angeles City, Philippines SourceXpert Business Services Co. Full time
Concentrix
Healthcare Account

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:
• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
• College graduate, College Level, Associate Degree with or without experience.
• We accept CUG, SHS/HS graduate with at least 6 months of experience.
• Good to excellent English communication skills
• Excellent customer service, problem-solving, and multitasking skills
• Computer literate
• Can start ASAP

Offer:
• Up to Php 24k salary offer with 25k sign on bonus
• Plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• HMO
• Career development and advancement opportunities

Apply now and be part of our team
#JoinCNXC now and let’s be #DifferentTogether