Wave 1 Chat

7 days ago

Muntinlupa, Philippines LIZSIL INTERNATIONAL MANPOWER AGENCY Full time

Wave 1 Chat & Email Support- Alabang Site LIZSIL INTERNATIONAL MANPOWER AGENCY' is seeking a talented and dedicated Wave 1 Chat & Email Support representative to join our customer service team based in our Alabang, Muntinlupa City, Metro Manila office. As a full‑time customer service specialist, you will be responsible for providing exceptional support to our clients through chat and email channels. What you'll be doing Respond to customer inquiries and concerns via chat and email in a timely and professional manner Handle a variety of customer service requests, from product information to order processing and troubleshooting Demonstrate strong problem‑solving skills to identify and resolve customer issues Maintain a positive and friendly attitude, ensuring a seamless customer experience Accurately document all customer interactions and follow up as needed Contribute to the continuous improvement of customer service processes and procedures What we're looking for At least 1 year of experience in a customer service or call centre environment Excellent communication and interpersonal skills, both written and verbal Strong problem‑solving and critical thinking abilities Proficiency in using customer service software and tools Ability to work in a fast‑paced, high‑volume environment A keen eye for detail and the ability to multitask effectively Fluency in English and the local language What we offer Competitive salary and performance‑based bonuses Comprehensive health and life insurance benefits Opportunities for career advancement and professional development A dynamic and supportive work environment Flexible work arrangements, including the option to work from home About us LIZSIL INTERNATIONAL MANPOWER AGENCY' is a leading provider of customer service and call centre solutions in the Philippines. With a strong focus on delivering exceptional customer experiences, we partner with a diverse range of clients across various industries. Our team of dedicated professionals is committed to driving innovation and excellence in the customer service field. If you're ready to join a dynamic and growing team, apply now for this exciting opportunity Your application will include the following questions What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Email Support Representative? #J-18808-Ljbffr

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