Bancassurance Supervisor

Overview Bancassurance Supervisor - Non-Life Insurance (Binondo) Position title: Bancassurance Supervisor - Non-life Insurance (Binondo) | Location: Binondo, Manila City | Work setup: Full-Time, Onsite | Salary: PHP 30,000 – 35,000 Job Summary As a Sales Officer/Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch office's efficient and effective operation. You will play a crucial role in managing the branch\'s day-to-day activities, ensuring customer satisfaction, and achieving business objectives. This role requires strong leadership, excellent communication skills, and a deep understanding of our organization\'s products, services, and goals. Responsibilities Branch Operations Management: supervise and manage all branch activities to ensure smooth operations; develop and implement operational policies and procedures; monitor and evaluate branch performance against targets and take corrective actions; ensure compliance with company policies, industry regulations, and legal requirements. Team Leadership: recruit, train, and develop a high-performing branch team; provide guidance, coaching, and support to staff; foster a positive work environment that encourages teamwork and employee growth; conduct regular performance evaluations and goal-setting. Customer Relationship Management: build and maintain strong relationships with intermediaries and customers; address inquiries, complaints, and concerns promptly; identify opportunities to enhance satisfaction and loyalty; monitor feedback and implement improvements. Sales And Business Development: develop and execute strategies to achieve branch sales targets and revenue goals across all channels; recruit productive agents; identify market trends and opportunities to drive growth; work with the sales team to identify new business opportunities and expand the customer base; develop and maintain partnerships with key clients. Financial Management: prepare and manage the branch budget; monitor financial performance and variances; ensure accurate financial reporting and compliance with accounting standards. Risk Management: identify and mitigate risks related to branch operations, compliance, and security; implement security protocols and safety measures; report incidents and maintain response procedures. Qualifications And Job Skills Bachelor’s degree in Business Administration, Management, or related field (Master\'s degree preferred). Proven leadership experience (3-5+ years) in supervisory/managerial roles, preferably in branch management or related field. Strong understanding of the industry, products, and services offered by the organization. Excellent leadership, communication, and interpersonal skills. Proficiency in financial analysis and budget management. Ability to make strategic decisions and drive results. Knowledge of relevant regulations and compliance requirements. Customer-focused mindset with a commitment to delivering exceptional service. Strong problem-solving and decision-making abilities; computer literacy and familiarity with relevant software. Background or knowledge of non-life insurance; highly organized with attention to detail. Ability to multitask, prioritize, and deliver results under pressure; flexibility to adapt to changing priorities. Good written and verbal communication skills; ability to work independently and as part of a team. Sales and marketing, customer service, administration and management; advanced presentation skills; strong MS Office and information management skills. Ability to interpret technical and policy-related manuals; people management, decision-making, and customer management skills; sales management capabilities. Training Foundational training such as Basic Non-life Insurance, advanced courses in Motor, Fire/Property, Marine and Cargo, and Casualty Insurance; Sales Management; Client Management; People Management. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Human Resources Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr