Bancassurance Supervisor

Overview Bancassurance Supervisor - Non-Life Insurance (Binondo) – Binondo, Manila City. Work setup: Full-Time, Onsite. Salary: PHP 30,000 – 35,000. Job Summary As a Sales Officer/Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch office's efficient and effective operation. You will play a crucial role in managing the branch's day-to-day activities, ensuring customer satisfaction, and achieving business objectives. This role requires strong leadership, excellent communication skills, and a deep understanding of our organization's products, services, and goals. Functional Responsibilities Branch Operations Management Supervise and manage all branch activities to ensure smooth operations. Develop and implement operational policies and procedures. Monitor and evaluate branch performance against targets and take corrective actions as needed. Ensure compliance with company policies, industry regulations, and legal requirements. Team Leadership Recruit, train, and develop a high-performing branch team. Provide guidance, coaching, and support to staff members. Foster a positive work environment that encourages teamwork and growth. Conduct regular performance evaluations and goal-setting for team members. Customer Relationship Management Build and maintain strong relationships with intermediaries and customers. Address inquiries, complaints, and concerns promptly. Identify opportunities to enhance satisfaction and loyalty. Monitor feedback and implement improvements as needed. Sales and Business Development Develop and execute strategies to achieve branch sales targets across all channels. Recruit productive agents. Identify market trends and opportunities to drive growth. Work with the sales team to expand the customer base and partnerships with key clients. Financial Management Prepare and manage the branch budget, ensuring cost-effectiveness and profitability. Monitor financial performance, analyze variances, and take corrective actions. Ensure accurate financial reporting and compliance with accounting standards. Risk Management Identify and mitigate risks related to branch operations, compliance, and security. Implement security protocols and safety measures; report incidents as needed. Qualifications and Job Skills Bachelor’s degree in Business Administration, Management, or related field (Master's degree preferred). Proven leadership experience (3–5+ years), preferably in branch management or a related field. Strong understanding of industry, products, and services. Excellent leadership, communication, and interpersonal skills. Proficiency in financial analysis and budget management. Ability to make strategic decisions and drive results. Knowledge of regulations and compliance requirements. Customer-focused mindset with commitment to exceptional service. Strong problem-solving and decision-making abilities. Computer literacy and familiarity with relevant software applications. Background or knowledge of non-life insurance. Highly organized with attention to detail; ability to multitask and meet deadlines. Flexibility to adapt to changing priorities; strong written and verbal communication. Ability to work independently and as part of a team; sales, customer service, administration, and management skills. Advanced presentation skills and computer skills (MS Office, IS tools). Ability to interpret technical and specialized manuals and policies. People management, decision-making, and customer management skills; sales management capabilities. Training Required Foundational training such as Basic Non-life Insurance; advanced courses in Motor, Fire/Property, Marine and Cargo, and Casualty Insurance; Sales Management; Client Management; People Management. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Human Resources Services #J-18808-Ljbffr