Store Manager

1 week ago

Pasig, Philippines Fredley Group of Companies Full time

About Fredley Group of Companies We are a food and restaurant service founded in 2014 by Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. Brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee. For more details, please visit our website at and follow us on LinkedIn at Job Description Responsibilities Team Management: Supervise and lead a team of store staff, including baristas and cashier personnel. Create work schedules, assign tasks, and provide training to new employees. Foster a positive and motivated work environment by promoting teamwork and staff development. Customer Service: Ensure customers receive outstanding service by maintaining high standards of product quality and presentation. Handle customer inquiries, concerns, and complaints promptly and professionally. Train and coach staff in delivering exceptional customer experiences. Store Operations: Oversee daily store operations, including opening and closing procedures. Manage inventory levels, conduct regular stock checks, and place orders to maintain sufficient stock. Monitor and control operational costs to meet budgetary goals. Sales and Marketing: Set and achieve sales targets and KPIs. Implement sales strategies and promotions to drive revenue growth. Participate in local marketing initiatives to attract and retain customers. Quality Control: Ensure all products are prepared and served according to Macao Imperial Tea's quality and presentation standards. Conduct quality checks on ingredients, equipment, and finished products. Health and Safety Compliance: Maintain a safe and clean working environment by enforcing hygiene and safety standards. Adhere to local health regulations and food safety guidelines. Qualifications Bachelor's degree in business or related field is a plus. Previous supervisory or management experience in a retail or food service environment is preferred. Excellent interpersonal and communication skills. Strong leadership abilities with the capacity to motivate and mentor a team. Customer-focused mindset with a commitment to delivering exceptional service. Basic math skills and the ability to manage inventory and sales data. Knowledge of food safety regulations and health standards. Flexibility in working hours, including evenings and weekends. Enthusiasm for the Kenangan Coffee and its products. Additional Information Benefits Government Mandated Benefits Pay Raise Paid Training 13th Month Pay Overtime Pay Holiday Pay What to do next? For this role, please submit your resume. There will be an initial screening from our Talent Acquisition Team and a final interview with the Area Manager. We will only reach out to candidate(s) who passed our paper screening. Send your application now or refer a candidate to us. Thank you Employment type Full-time Job function Sales, Business Development Store locations Store Supervisor/ Assistant Supervisor - Cavite City Store Supervisor/ Assistant Supervisor - Central Mall Cavite Store Supervisor/ Assistant Supervisor - Main Square Bacoor Store Supervisor/ Assistant Supervisor - Southgate Mall Makati (SGMM) Store Supervisor/ Assistant Supervisor - Wilson San Juan (ZWSJ) Store Supervisor/ Assistant Supervisor - SM Hypermarket Makati (SMHM) Store Supervisor/ Assistant Supervisor - Metro Star Mall (MTSM) E-commerce Merchandising Store Manager - Remote/Worldwide Store Supervisor/ Assistant Supervisor (W Mall Pasay) #J-18808-Ljbffr

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