IT Infrastructure Engineer

2 weeks ago

San Juan, Philippines MicroSourcing Full time

Overview

IT Infrastructure Engineer - Flexible Work Setup

Location: Global one, Eastwood, Libis, QC, Philippines. Work setup: Flexible work setup | Dayshift.

Role purpose: The IT Infrastructure Engineer is responsible for designing, implementing, maintaining, and securing the organisation's IT infrastructure, focusing on Windows environments, Microsoft 365, Entra ID, Azure, Intune, Defender, and Purview. This role supports the IT Infrastructure Lead in ensuring enterprise IT systems' reliability, security, and performance, contributing to continuous improvements and modernisation efforts.

Responsibilities
  • Manage and maintain Windows Server environments, including Active Directory, Group Policy, and DNS/DHCP.
  • Oversee and administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
  • Configure and manage Entra ID (Azure Active Directory) for identity and access management.
  • Deploy and optimise Microsoft Intune for endpoint management and security.
  • Support and maintain cloud infrastructure within Azure, including virtual machines, networking, and security configurations.
  • Implement and manage Microsoft Defender for endpoint, identity, and cloud security.
  • Work with Microsoft Purview to ensure compliance, data governance, and security policies.
  • Assist in implementing security best practices, vulnerability management, and patching strategies.
  • Provide technical support for escalated infrastructure-related incidents and service requests.
  • Monitor system performance, availability, and security through proactive monitoring tools.
  • Ensure regular backups and disaster recovery plans are in place and tested.
  • Automate IT processes using PowerShell, Azure Automation, and other scripting tools.
  • Implement Infrastructure as Code (IaC) solutions using Terraform, ARM templates, or similar.
  • Drive continuous improvement and optimisation of IT infrastructure and cloud resources.
  • Work closely with the IT Infrastructure Manager and other teams to support business objectives.
  • Maintain accurate documentation for system configurations, processes, and procedures.
  • Assist with IT projects, migrations, and deployments as needed.
Qualifications

What You Need

Non-negotiables

  • 3+ years of IT infrastructure engineering experience, focusing on Microsoft technologies
  • Hands-on experience with Windows Server administration, Microsoft 365, and Azure environments
  • Experience with Intune for device and application management
  • Familiarity with security tools like Microsoft Defender and compliance solutions like Purview
  • Exposure to scripting and automation using PowerShell
  • Bachelor’s degree in information technology, Computer Science, or a related field
  • Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, or equivalent are advantageous

Preferred Skills/Expertise

  • Strong analytical and problem-solving skills
  • Effective communication and documentation abilities
  • Ability to work independently and collaborate in a team
  • Passion for learning and staying up to date with emerging technologies
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU: MicroSourcing believes our strength lies in our people’s diversity and talent. We foster an inclusive culture and celebrate authentic self-expression.

For more information, visit

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