Real-Time Analyst
4 weeks ago
The Real-Time Analyst plays a critical role in ensuring the smooth day-to-day operations of MedCore accounts by monitoring attendance, productivity, and performance data. This role consolidates insights from internal tools and the central Reports Team to provide real-time updates and actionable recommendations to the Client Success Managers (CSMs) and Operations Managers. Key Responsibilities: Daily Monitoring & Analysis Review attendance and productivity reports from internal tools and the central Reports Team. Monitor real-time dashboards for team member status, productivity levels, and performance anomalies. Flag critical issues (e.g., late logins, no-call no-shows, prolonged inactivity) immediately to Ops/CSMs. Reporting & Communication Provide real-time alerts during shifts to help the Ops/CSMs troubleshoot issues before they affect client perception. Prepare daily summary reports on attendance, productivity, and performance trends. Deliver weekly trend analyses that highlight recurring issues, risks, and improvement opportunities. Collaboration & Support Partner with Ops/CSMs to provide client-facing insights that support retention and growth efforts. Work closely with Ops/CSMs to recommend corrective actions, such as coaching, training, or HR escalation. Support the Senior Director by consolidating data-driven insights into account health summaries. Key Performance Indicators (KPIs) Accuracy and timeliness of daily reports. Response time for real-time alerts to Ops/CSMs. Reduction of client escalations caused by attendance/productivity issues. Contribution to lowering attrition through proactive monitoring. Positive feedback from CSMs and Ops Managers on usefulness of insights. Qualifications: Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or related field (preferred). 1–2 years of experience in reporting, workforce management, data analysis, or operations support. Experience in a BPO, healthcare, or client-facing services industry is an advantage. Strong analytical and problem-solving skills. High attention to detail and accuracy. Proficiency with spreadsheets, reporting tools, and workforce monitoring systems. Excellent written and verbal communication skills. Ability to work under pressure and manage multiple priorities in real-time. Proactive and resourceful mindset—able to recommend actions, not just report data. Amenable to work during U.S. business working hours. Benefits: Permanent Work From Home Weekly Paychecks Fixed Weekends Off HMO Reimbursement on your 90th day Thriving Company Culture with Complete Autonomy Exclusive Specialized Training Programs Unlock Your Potential with a Highly Competitive Salary About MedCore Solutions: MedCore Solutions is the healthcare division of BizForce, dedicated to supporting U.S.-based healthcare clients through a skilled remote workforce in the Philippines. #J-18808-Ljbffr
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Data Analyst
7 days ago
Parañaque, Philippines Glints Full timeWe’re excited to announce that we are hiring on behalf of our client , a purpose‑driven social impact organisation using AI‑powered strategic insights to help build a better world. Their mission is clear — to empower organisations to be a force for good through robust data platforms and analytical intelligence that drive real, positive change for...
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Business Analyst
1 week ago
Parañaque, Philippines Lalamove Full timeBusiness Analyst Join to apply for the Business Analyst role at Lalamove . Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O,...
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Business Analyst
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Parañaque, Philippines HR Network Inc Full timeJoin to apply for the Business Analyst role at HR Network Inc . Position Details: Location: Pasay, National Capital Region, Philippines Employment Type: Full-time Seniority Level: Mid-Senior level Job Function: Research, Analyst, and Information Technology Industry: Human Resources Services Responsibilities: Gather, analyze, and create user requirements,...
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Route Analyst
7 days ago
Parañaque, Philippines ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Shipping Optimization...
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Route Analyst
1 week ago
Parañaque, Philippines - Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to:Shipping Optimization...
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Quality Analyst
6 days ago
Parañaque, Philippines Straive Full timeQuality Analyst (BPO) Direct message the job poster from Straive Responsibilities Monitor & Evaluate: Perform regular call and transaction monitoring to evaluate agent performance against quality standards and compliance guidelines. Provide Feedback: Deliver timely, constructive, and objective feedback to agents and team leaders to drive performance...
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Information Security Analyst
3 weeks ago
Parañaque, Philippines INTERCERT INC Full timeCompany Description INTERCERT is a multinational company headquartered in Texas, USA, operating in over 28 countries. Founded in 2009, INTERCERT is dedicated to building a secure and sustainable world through customer‑centric services. We are accredited by leading organizations, including America’s accreditation board under IAF for ISO Certification...
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Business Process Analyst
1 week ago
Parañaque, Philippines Straive Full timeBusiness Process Analyst Analyse and document existing business processes and identify opportunities for improvement Gather and document business requirements from stakeholders Design and model new or optimized business processes Collaborate with cross-functional teams to implement process changes Develop training materials and provide support for process...
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Data Analyst
2 weeks ago
Parañaque, Philippines Sun Battledore, Inc. Full timeDirect message the job poster from Sun Battledore, Inc. The Data Analyst will be responsible for collecting, analyzing, and interpreting retail data to provide actionable insights that support business decisions. The role focuses on generating and maintaining sales, inventory, and performance reports across retail stores, ensuring data accuracy and timely...
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Accounts Payable Analyst
1 week ago
Parañaque, Philippines DOXA Talent Full timeJoin to apply for the Accounts Payable Analyst role at DOXA Talent Join to apply for the Accounts Payable Analyst role at DOXA Talent Role SummaryOur client is looking for a highly capable and motivated Accounts Payable Analyst who is ready to step into a supervisory role within the next 12 months. This is a unique opportunity for a professional with strong...