Analyst/Specialist, Finance Hub

Overview

Dover Business Services (DBS) is looking for a Finance Hub Analyst to join our new shared service center in Cebu, Philippines. The Finance Hub Analyst is responsible for delivering timely and quality service to internal stakeholders and Dover suppliers, as measured by service level agreements and key performance indicators. The role involves operational processing, including data collection and management, analysis and reconciliation, and tracking of correspondence.

The role may be assigned to one of the following teams under the Finance Hub, depending on needs, experience, skill-set and capabilities:

• Tax Center of Excellence (e.g., Indirect Tax – NAM, Income Tax – US)
• Financial Planning and Analytics
• Financial Systems (Cadency/Longview/OneStream)
• Internal Controls Center of Excellence
• Master Data Management
• Travel & Expense
• Compliance

This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team-oriented environment.

(This is not yet an active hiring phase, we are currently building a talent pool for future hiring needs and opportunities. We are eager to identify and connect to potential candidates that may align with these skills and experience.)

• Service Delivery: Produce reports/requests/deliverables on time and in good quality
• Maintain productivity and attention to detail while meeting service level agreements in a complex environment
• Ticket Resolution & Requestor/User Support: Facilitate assignment and resolution of ServiceNow tickets
• Effectively communicate with requestors/users to gather issue details and relay resolution steps
• Process or System Maintenance, Enhancements and Ad hoc: Assist on system enhancements and continuous improvement projects
• Assist in maintaining database integrity through data validations and reviews
• Perform routine process/system maintenance accurately and timely
• Support ad-hoc requests as appropriate
• Contributor to standardization and/or process improvement projects
• Maintain documentation of system processes, reports, and system functionality
• Creates and updates work instructions and additional guides for enhanced user support
• Provide input to ongoing policy governance and compliance of work instructions and policies
• Controls Compliance and Reviews: Ensure adherence to policies and procedures and compliance with related controls
• Understand process controls and report observations

• Bachelor’s degree in Accounting, Finance, Business Administration, Accounting Technology or related field
• 1-3 years corporate accounting and/or financial shared services environment experience
• Proficient use of MS Office required (i.e. MS Excel – basic to complex formulas, pivoting, graphs and charts), and knowledge of SharePoint, MS Power Platform, VBA is an advantage
• Experience with Oracle system and other ERP systems

• Excellent interpersonal and communication skills, both written and oral
• Ability to work in a fast-paced, high-volume environment while remaining organized with strict attention to detail
• Ability to meet deadlines and produce accurate results
• High level of customer focus and ability to maintain a positive attitude
• Ability to solve practical problems and deal with a variety of concrete variables where standardization is limited
• Ability to prioritize and multi-task in a fast-paced environment
• Self-directed, positive and ethical; able to work with minimal supervision
• Professional demeanor with customers and coworkers; comply with Dover’s Code of Ethical Conduct, Employee Handbook policies and ISO Quality System Standards

COMPANY OVERVIEW Dover Business Services (DBS) is an independent business-to-business service provider within Dover Corporation, a diversified global manufacturer. DBS delivers selected transactional services in Finance, IT and HR to the organization, with locations in Hamilton, Ohio; Dundee, Scotland; and soon in Suzhou, China. Dover Corporation delivers innovative equipment and components, specialty systems and support services through four operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover trades on the New York Stock Exchange under “DOV.”