Customer Service Representative

3 days ago


Taguig City, Philippines Ayuda Business Management solution Inc Full time
Health Care Customer Service Representative Responsibilities:

Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner using the suggested script.
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Granting pre-authorizations for medical treatment, if covered.
Advising members of outstanding co-payments.
Providing extant and prospective members with the details of network providers.
Canceling members' plans upon their request, or due to recurrent nonpayment, if directed by your line manager.
Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.

Health Care Customer Service Representative Skills:

High school diploma or equivalent.
Prior experience as a customer service specialist or equivalent, ideally within a similar setting.
Sales experience is highly advantageous.
Computer literate with an above-average typing speed.
Superb verbal and written communication skills.
Thorough, with excellent listening skills.
Ability to calm irate, anxious, or grieving customers.
Capacity to navigate stressful situations with ease.
Available to work shifts, which may include work during evenings, weekends, and public holidays.

  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...


  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...


  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...


  • Mandaluyong City, National Capital Region, Philippines EPS Staffing Service Group Inc. Full time

    EPS Staffing Service Group Inc. is seeking a skilled Customer Service Representative - Claims to join our team. In this role, you will be responsible for handling customer inquiries and providing excellent service to our clients.Key Responsibilities:Attend to claims enquiries and feedback, maintain positive relationship with all customers, brokers, providers...


  • Taguig City, Philippines Ayuda Business Management solution Inc Full time

    Responsibilities -Manage large amounts of incoming phone calls -Generate sales leads -Identify and assess customers’ needs to achieve satisfaction -Build sustainable relationships and trust with customer accounts through open and interactive communication -Provide accurate, valid and complete information by using the right methods/tools -Meet...


  • Taguig City, Philippines Ayuda Business Management solution Inc Full time

    Responsibilities -Manage large amounts of incoming phone calls -Generate sales leads -Identify and assess customers’ needs to achieve satisfaction -Build sustainable relationships and trust with customer accounts through open and interactive communication -Provide accurate, valid and complete information by using the right methods/tools -Meet...


  • Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

    Overview of Topserve Service Solutions Inc.Topserve Service Solutions Inc. is a leading provider of logistics services, committed to delivering exceptional customer experiences through our team of dedicated professionals.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will possess...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Responsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers’ needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Overview">Neksjob is a dynamic company seeking a skilled Customer Service Representative to join our team. As a representative, you will be the face of our company, responsible for providing exceptional customer service and support.


  • Taguig, Philippines Neksjob Corporation Full time

    As a Customer Service Representative for our retail account, you will handle concerns andcomplaints regarding goods and services. Your responsibilities will be assisting consumers with returns,upgrades, and purchases, they frequently offer guidance and technical support. They typicallydo their business from residences, call centers, or office settings.


  • Taguig, Philippines Eteam Workforce Private Corporation Full time

    Job Qualifications:-Open to College Undergraduates with 6 months of BPO experience Preferably in the Financial Data-I have a background in finance, collections, billing, loans, crypto currency, etc.-Average Communication Skills-Nightshift Differential-13th Month Pay-Permanent-Fulltime-Hybrid setup-US Base AccountJob Description:-Responsible for providing...


  • Pasig City, Philippines Lexie Staffing And Business Consulting Full time

    A customer service representative (CSR) is a company or organization's primary point of contact with customers, helping to resolve issues and inquiries. They are responsible for ensuring that customers are satisfied with the company's products or services. Some responsibilities of a CSR include: Handling complaints and inquiries Following up with customers...


  • Taguig, Philippines Potami One Water Enterprise Inc. Full time

    Company DescriptionPotami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable practices. As we...


  • Taguig City, Philippines Ayuda Business Management solution Inc Full time

    Health Care Customer Service Representative Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if you are unable to...


  • Makati City, National Capital Region, Philippines Neksjob Corporation Full time

    Role Overview: We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Neksjob Corporation. As a Social Media Account, you will be responsible for engaging with customers across various platforms, providing top-notch service and support. This role is ideal for individuals who are passionate about delivering exceptional...


  • Taguig, Philippines Potami One Water Enterprise Inc. Full time

    Company Description Potami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable practices. As we...


  • Pasig City, Philippines Lexie Staffing And Business Consulting Full time

    A customer service representative (CSR) is a company or organization's primary point of contact with customers, helping to resolve issues and inquiries. They are responsible for ensuring that customers are satisfied with the company's products or services. Some responsibilities of a CSR include: Handling complaints and inquiries Following up with customers...


  • Taguig, Philippines Eteam Workforce Private Corporation Full time

    Job Qualifications: -Open to College Undergraduates with 6 months of BPO experience Preferably in the Financial Data -I have a background in finance, collections, billing, loans, crypto currency, etc. -Average Communication Skills -Nightshift Differential -13th Month Pay -Permanent -Fulltime -Hybrid setup -US Base Account Job Description: -Responsible for...


  • Taguig, Philippines Potami One Water Enterprise Inc. Full time

    Company Description Potami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable practices. As we...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Health Care Customer Service Representative Responsibilities:Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Deferring queries to your line manager if you are unable to answer...