Conversational AI Engineer

4 weeks ago

Lipa, Philippines Bush and Bush Law Group Full time

Company Overview Company Overview: Bush & Bush Law Group is a tech-forward legal firm revolutionizing how legal services are delivered through innovation and automation. We're looking for a Conversational AI Engineer to lead the development and optimization of cutting-edge AI systems that will power client interactions, automate internal workflows, and enhance overall user experience. Base Pay Range $10,400.00/yr - $14,560.00/yr Responsibilities Design and Development: Architect and implement conversational AI systems using platforms like Whisper, VAPI, OpenAI, and other relevant frameworks. Prompt Engineering: Craft and refine prompts to optimize AI model performance, ensuring natural, accurate, and context-aware responses. System Integration: Integrate conversational AI solutions with third-party systems, APIs, and services (e.g., CRMs, messaging platforms, or enterprise tools). Automated Testing: Develop and implement automated testing frameworks to ensure the reliability, performance, and accuracy of conversational AI systems. Model Optimization: Fine-tune AI models to improve response quality, reduce latency, and enhance user experience. Collaboration: Work closely with product managers, UX designers, and software engineers to align AI capabilities with business and user needs. Monitoring and Maintenance: Monitor system performance, troubleshoot issues, and implement updates to maintain high-quality conversational experiences. Documentation: Create detailed technical documentation for AI systems, integrations, and testing processes. Stay Current: Keep up-to-date with advancements in conversational AI, NLP, and related technologies to drive innovation. Qualifications Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field (or equivalent experience). Experience: 3+ years in conversational AI, NLP, or related fields; proven expertise with platforms such as Whisper, VAPI, OpenAI, or similar conversational AI frameworks; strong experience in prompt engineering for large language models (LLMs); hands-on experience integrating third-party systems and APIs into AI solutions; demonstrated ability to implement automated testing frameworks for AI systems. Technical Skills: proficiency in Python, JavaScript, or TypeScript; familiarity with cloud platforms (AWS, Azure, or Google Cloud); knowledge of NLP libraries and frameworks (Hugging Face, spaCy, or NLTK); experience with version control systems (Git) and CI/CD pipelines; understanding of RESTful APIs, WebSockets, and real-time communication protocols. Soft Skills: strong problem-solving skills and attention to detail; excellent communication and collaboration abilities; ability to work in a fast-paced, agile environment. Preferred Qualifications: experience with voice-based AI systems and speech-to-text/text-to-speech technologies; familiarity with chatbot frameworks (Dialogflow, Rasa, or Microsoft Bot Framework). Benefits Positive Culture: supportive and innovative team. Professional Growth: opportunities for career advancement and ongoing professional development. Remote Work: work from home while contributing to high-impact projects in a collaborative virtual environment. Seniority Level Associate Employment Type Full-time Job Function Other Industries IT Services and IT Consulting #J-18808-Ljbffr

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