HR Experience Specialist

Overview Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We are creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you\'ll tackle complex challenges that impact millions of people\'s working lives. With our momentum—backed by a $12 billion valuation and $1 Bn ARR in just over five years—you\'ll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The HR Experience Specialist will be responsible for providing hands-on support throughout the entire employee lifecycle, ensuring that Deel\'s employees have a smooth, efficient, and positive experience across all HR processes. From onboarding to offboarding, you’ll work closely with global teams to address employee queries, assist with HR administration, and help implement HR initiatives that enhance employee satisfaction and engagement. Your role will ensure that employees feel supported, informed, and engaged as they navigate Deel\'s systems and processes in over 90 countries. Responsibilities Being our in house HR expert for the assigned region, and handling all complex people related matters as they may relate to the EOR employee lifecycle at Deel Owning and driving EOR employee lifecycle: onboarding/off-boarding, orientation, employee support, performance management, payroll, benefits Providing a high level of support to our EOR employees, being the first point of contact for any HR related queries Admin support: generation of reports, employment verification letters, HRIS administration Providing a high touch local experience where required, and helping the product and operations team create systems that can scale with Deel Qualifications 3–5 years of HR administrative experience managing the full employee lifecycle (onboarding to termination) in a high-volume (500+ employees), fast-paced environment. Fluency in English (written and spoken). Excellent communication skills and strong customer orientation. Located in the Philippines or in Malaysia, and knowledge of labor law and employment regulations in these locations. HR qualifications or certifications are a valuable asset. International HR experience in the APAC region and beyond is a competitive advantage. Experience working in start-up environments is highly valued. Strong analytical skills: identify, scope and resolve complex and sensitive HR issues. Data driven: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. 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