Helpdesk Specialist

8 hours ago

Cebu City, Philippines Business Class Full time

Overview Here, at Business-Class , we strive to become the number one choice for all premium-class travelers. A mission we won't be able to achieve without the right people working together hand-in-hand to accomplish the same purpose. We are dedicated to providing the best product, focusing on customer service and satisfaction to gain loyal repetitive clients eager to work with us. About the Role: We are seeking a skilled and experienced Helpdesk Specialist to join our IT team. As a Helpdesk Specialist/System Administrator, you will ensure the smooth operation and functionality of our organization's computer systems. Your expertise in setting up equipment, managing access rights, providing technical support, and working with operating systems will be essential in maintaining a reliable and secure IT infrastructure. In addition, this role requires strong problem-solving skills, attention to detail, and the ability to work collaboratively with internal teams and external suppliers. Responsibilities Install and configure equipment for employee use, ensuring proper setup of operating systems and required software; Provide timely technical assistance and support to resolve issues related to operating systems, applications, and hardware; Manage access rights and permissions to maintain data security and confidentiality; Administer user accounts and objects in Active Directory and Exchange, ensuring accurate and up-to-date configurations; Collaborate with suppliers to maintain an organized inventory of IT stock and coordinate procurement activities; Maintain and update records of IT assets, ensuring accurate documentation and evidence of asset management; Requirements Proficiency in Windows, Linux, and macOS operating systems; Experience working with Windows servers 2003 - 2022; Familiarity with Active Directory and group policy management; Experience in configuring network equipment, specifically MikroTik devices; Knowledge of VLAN organization and implementation; CCTV Installations and operations; Experience working with monitoring systems such as Zabbix or similar platforms; Familiarity with different virtual environments and their management; At least an intermediate level of English proficiency; Good to have: Experience setting up and managing VPN tunnels for organizational use We offer Professional training Office in PH, Cebu Dynamic and motivated colleagues Morning shift. #J-18808-Ljbffr

  • Helpdesk Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines Business Class Full time ₱400,000 - ₱600,000 per year

    Here, at Business-Class, we strive to become the number one choice for all premium-class travelers. A mission we won't be able to achieve without the right people working together hand-in-hand to accomplish the same purpose. We are dedicated to providing the best product, focusing on customer service and satisfaction to gain loyal repetitive clients eager to...

  • IT Helpdesk

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time $40,000 - $60,000 per year

    Technical Operations Specialist responsibilities, but not limited to:Helpdesk End User SupportProvide remote helpdesk support to affiliate employees. Including but not limited to supporting the following platforms:Microsoft Windows, MacOS, Android, and iOSMicrosoft 365, including all Microsoft 365 apps; Outlook, Teams, Excel, Word, and others.Remote Desktop...

  • IT Helpdesk Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱30,000 - ₱60,000 per year

    LOCATION: FLB Corporate Center, Cebu Business ParkWORK TYPE: Full-time roleWORK ARRANGEMENT: Onsite SHIFT: Monday – Friday 10:00 PM – 7:00 AMPAY RANGE:Php 40,000 – Php 50,000About BSA SolutionsCome be a part of a "Great Place to Work" at BSA Solutions Inc., where we're not just offering jobs- we're building careers. With offices in both the Philippines...

  • Helpdesk Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Maxicare Healthcare Corporation Full time ₱900,000 - ₱1,200,000 per year

    Position Accountability Statement: The Helpdesk Specialist is accountable for the accurate implementation of member's healthcare benefit policies at the assigned helpdesk oce focusing on utilization management, the delivery of superior customer service at all times, and supporting steerage and primary care network (PCN) initiatives to enhance healthcare...

  • IT Helpdesk

    2 weeks ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱250,000 - ₱450,000 per year

    Role: IT Helpdesk Specialist (Internal)Location: Onsite - Clark, Pampanga, Philippines Type: Full-time Reports To: IT and Cyber Security Manager About the RoleWe're looking for an IT Helpdesk Specialist to join our growing internal IT team. In this role, you'll be the first point of contact for technical support across The Back Room. You'll handle...

  • IT Helpdesk

    2 weeks ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱104,000 - ₱130,878 per year

    Role: IT Helpdesk Specialist (Internal)Location: Onsite - Clark, Pampanga, Philippines Type: Full-time Reports To: IT and Cyber Security ManagerAbout the RoleWe're looking for an IT Helpdesk Specialist to join our growing internal IT team. In this role, you'll be the first point of contact for technical support across The Back Room. You'll handle...

  • Claims Helpdesk Specialist

    5 days ago

    Makati City, National Capital Region, Philippines AIA Australia Full time ₱900,000 - ₱1,200,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

  • POS Helpdesk Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines Belly Rub Pet Services Full time ₱300,000 - ₱360,000 per year

    Job DescriptionHelpdesk and Support Operations:•Oversee helpdesk operations and monitor daily team activities to ensure efficient and effective support delivery.•Regularly monitor and manage the helpdesk ticketing system to ensure timely resolution of incidents and service requests.•Guide helpdesk team on issue resolution and proper ticket...

  • Helpdesk Lead Coordinator

    2 weeks ago

    Quezon City, National Capital Region, Philippines JIMAC INC. Full time ₱104,000 - ₱130,878 per year

    The Helpdesk Lead Coordinator is responsible in providing end-user the support and information related to company's process, products and services. Handles ticket management and conducts monitoring of status and updates. Directly coordinate with other Product Support Specialist, Developer, Third-party Helpdesk, and internal and external Field System Engineer...

  • HelpDesk L1 L2 Team leader

    3 weeks ago

    Cebu City, Philippines NCR Voyix Full time

    Join to apply for the HelpDesk L1 L2 Team leader role at NCR Voyix 2 weeks ago Be among the first 25 applicants Join to apply for the HelpDesk L1 L2 Team leader role at NCR Voyix Get AI-powered advice on this job and more exclusive features. About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for...