
It Operations Analyst Iii
3 weeks ago
Location: Makati/Taguig, National Capital Region. KMC Solutions
Posted today
Job DescriptionKroll Business Technology works with law firms, banks, large corporations, agents, and issuers to provide a myriad of global business technology services, including workflow management solutions, contract management system review, strategic communication solutions, legal research, virtual meeting hosting, and business process outsourcing. As a division of Kroll, Kroll Business Technology and its affiliates employ more than 3,500 employees in over 70 offices around the world.
This individual will join a team executing numerous client service responsibilities related to administering several software as a service solution. As an Operations Analyst reporting to the Head of Production Operations, you will work closely with our clients to gather requirements and understand the business processes and deliverables on new and existing projects. The analyst will then execute these ongoing requirements alongside the production operations team.
On top of your salary, here are the exciting benefits you can look forward to :
- Access to KMC\'s exclusive pantry (MadMax Coffee, Fresh Fridge)
- Comprehensive health benefits
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of an OPERATIONS ANALYST include :
- Working with Directors and Product Owners to understand our product offerings
- Gather project requirements from clients
- Create a workflow diagram for more complex interactions
- Work between the production operations stakeholders and the client as necessary
- Work with data sets providing extract, transform and load procedures
- Complete daily reporting requirements
- Ensure completion of all tasks within a specified time - track and report on overdue items
- Bachelor’s degree
- 5+ years of experience in capturing and authoring requirements in an operational environment
Salary : Php35,000.00 - Php75,000.00 per month
Benefits :
- Company events
Schedule :
- 8 hour shift
Supplemental Pay :
- 13th month salary
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