VIP Account Manager
2 days ago
Job Responsibilities Compliant from resources up to integration of necessary inputs to develop an effective operational flow to achieve excellent VIP account management. Manage a portfolio of VIP customers. Responsible for all aspects including sales, client onboarding, sourcing, contracting, overseeing the day-to-day operations. Provide an enhanced proactive one stop service to encourage loyalty. Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do. Collect and document customer profiles, implement daily report and endorsement to ensure that problems are being identified for the next shift onwards to know what to be focused on. Develop relationships and offer tailored rewards with the VIP Services team through regular correspondence. Oversee the customers’ service delivery which includes payments, promotion requests and customized program play arrangements, working closely with VIP Services, Marketing, Payments Department to secure smooth flow and seamless claims processing. Meet pre-determined productivity, quality, and Service Level Agreement targets. Provide detailed reports on your Customer Portfolio, highlighting their satisfaction rates and product feedback. Job Qualifications Minimum 5 years of experience in high end (VIP) customer service field preferred. Excellent verbal and written communication skills. Business to Customer Sales experience preferred with strong comprehension of the concepts, practices, and procedures used in iGaming sites. Knowledge of online gaming industry essential. Passionate about providing top level service, detail-oriented, highly organized, and able to handle a variety of tasks in an efficient manner. Confident and people focused personality. Excellent analytical skills with the ability to troubleshoot issues, and as needed do research/diligence to solve them. Strives to meet targets and deadlines with demonstrated ability to effectively schedule projects and/or resources required. Excellent organizational and planning skills. Willing and able to work non-traditional business hours. Seniority level Mid-Senior level Employment type Full-time Job function Administrative Customer Service Management Industries Gambling Facilities and Casinos #J-18808-Ljbffr
-
Senior VIP Host
2 weeks ago
Muntinlupa, Philippines Gavin Ventures Inc. Full timeSenior VIP host Job Purpose The job purpose of a Senior VIP host is to manage and strengthen relationships with an organization's most important clients, ensures that these clients receive personalized service, high levels of satisfaction, and solutions tailored to their needs. The goal is to maximize long-term business value and revenue from these...
-
Sr. VIP Host
2 weeks ago
Muntinlupa, Philippines Gavin Ventures Inc. Full timeJob Purpose The job purpose of a Senior VIP host is to manage and strengthen relationships with an organization's most important clients, ensures that these clients receive personalized service, high levels of satisfaction, and solutions tailored to their needs. The goal is to maximize long-term business value and revenue from these accounts, ensuring their...
-
Sr. VIP Host
4 weeks ago
Muntinlupa, Philippines Gavin Ventures Inc. Full timeJob Purpose The job purpose of a Senior VIP host is to manage and strengthen relationships with an organization's most important clients, ensures that these clients receive personalized service, high levels of satisfaction, and solutions tailored to their needs. The goal is to maximize long-term business value and revenue from these accounts, ensuring their...
-
Senior VIP Host
4 weeks ago
Muntinlupa City, Philippines Gavin Ventures Inc. Full timeSenior VIP host Job Purpose The job purpose of a Senior VIP host is to manage and strengthen relationships with an organization's most important clients, ensures that these clients receive personalized service, high levels of satisfaction, and solutions tailored to their needs. The goal is to maximize long-term business value and revenue from these...
-
Senior Graphic Designer, Online Gaming
3 weeks ago
Muntinlupa, Philippines Solaireresort Full timeSolaire Resort Entertainment City | Full time Senior Graphic Designer, Online Gaming Date Opened 05/26/2025 State/Province NCR Country Philippines Job Description POSITION SUMMARY The Sr. Graphic Designer, OLG will be responsible formanaging relationships with our high-value players, providing them withpersonalized service and ensuring their loyalty and...
-
Accounting Manager
2 weeks ago
Muntinlupa, Philippines careersynch Full timeOversee and manage all accounting operations, including accounts payable and receivable. Prepare accurate and timely financial statements and reports. Ensure compliance with relevant laws and regulations regarding finance and accounting. Supervise and mentor a team of accountants, fostering skill development and professional growth. Coordinate the audit...
-
Accounting Manager
3 weeks ago
Muntinlupa, Philippines eClerx Full timeeClerx Muntinlupa City, National Capital Region, Philippines Overview The Senior Accounting Manager (RTR) is responsible for managing the day-to-day operations of accounting and will assist in developing controls, SLAs, and KPIs. Responsibilities Stabilization of newly transitioned processes Oversee day-to-day operations Implementation of established...
-
Accounting Manager
2 weeks ago
Muntinlupa, Philippines Personiv Full timeLocation: Muntinlupa City, National Capital Region, Philippines eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data...
-
Accounting Manager
3 weeks ago
Muntinlupa, Philippines TOJ FOOD CORPORATION Full timeProvide internal customers with high quality, accurate, and timely financial data and reports to enable informed business decisions. Scope of responsibilities are all encompassing: Revenue, Expenses, Payroll, Statutory tax returns & Management accounting and reporting Manage the finance team (4 members) Able to coordinate and communicate with members of...
-
Accounting Manager
2 weeks ago
Muntinlupa, Philippines Maschinen & Technik Inc Full time• Oversee general accounting operations and ensure accurate financial reporting. • Manage accounts payable/receivable, general ledger, and month-end/year-end closing processes. • Ensure compliance with tax regulations, BIR filings (W/Tax, VAT, ITR and other BIR filings), and other statutory requirements. • Handle costing, inventory accounting, and...
