Process Expert

1 week ago

Manila, Philippines A.P. Moller - Maersk Full time

Overview Join to apply for the Process Expert role at A.P. Moller - Maersk . This is a career opportunity to work in a multinational Global 500 company with international collaboration and a focus on developing professional skills in a global environment. Key Responsibilities Read and reply to correspondences with internal stakeholders and customers within SLAs defined for the specific channel Propose and support initiatives for continuous improvement of Customer Service processes Attend to export- or import-specific processes as assigned in the team Import-specific processes: facilitate completion of documentation, closing of open export tasks, support proactive activities for cargo readiness and delivery order to ensure high customer experience and avoid costs; coordinate with Area Partners to ensure smooth delivery as per contract terms Export-specific processes: conduct Vessel reconciliation and manifest process as per process design; facilitate completion of documentation and invoicing; support proactive activities for documentation and cargo release; coordinate with Area Partners to ensure smooth delivery as per contract terms Qualifications 1-2 years of experience in Logistics and Shipping/SCM Open to new graduates if major-related qualifies Proficient communication skills both written and oral Proficient in MS Excel About Maersk Maersk is committed to a diverse and inclusive workplace and is an equal opportunities employer. We welcome applicants regardless of race, color, gender, sex, age, religion, national origin, or other protected characteristics. We provide adjustments during the application and hiring process on request via Location & Other Pasig, National Capital Region, Philippines #J-18808-Ljbffr

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